I have a Dell Latitude D800 laptop running XP SP2 with latest patches. BIOS A13. Nortons Internet Security 2007.
One gigabyte of memory and plenty of disk space. (18Gb free on C drive). 2 Maxtor external drives on firewire. Ethernet network connection. Belkin USB hub.
I believe latest device drivers.
Video card is NVIDIA GeForce FX Go5650 - set at 1920 x 1200 32 bit with video driver version NVIDIA 26/10/2004 126.96.36.199
The computer runs fine except when I go to restart - it goes through the shutdown sequence - then the screen goes black and just before it should restart and run the BIOS it Bluescreens (BSOD !) with BAD_POOL_CALLER
To affect a restart you then have to turn the computer off and on again at the power switch
If I boot in Safe Mode with Networking it restarts just fine. ********** No BSOD
How do I track the BSOD behavior down and hopefully fix it. Thanks in anticipation.
if you woant to have more tests, download the bootable ubcd :
For your problem, you can try another video card, or try disabling programs at startup with msconfig
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