Buffalo Tera station and XP workstations dropping connectivity

Posted on 2006-10-24
Last Modified: 2010-04-27
I have a Tera Station connected to a Windows 2000 domain network.  The domain server is Server 2000 and the workstations are 2000/XP.  The Tera Station has a share on it that all of the users map to via a login script in the DC.  The Tera has a static IP.

The problem is the drives mapped to the Tera just drop off randomly and for no apparent reason.  Now the Tera does not support AD, and is just a simple share, and Tera tells me "that may be the problem" but they are not sure.

My question is what is causing the users to just drop connectivity like that?  I've looked at DNS and every thing I think could cause the problem but just can't finger it.

Any ideas?


Question by:crp0499
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 2
  • +1

Expert Comment

ID: 17800978
IP collision?  Is something else on the network coming on line with the same IP address?

Plug in a sniffer and try to catch it in the act.
LVL 88

Expert Comment

ID: 17801416
Does the terra station have a management interface? Are there any possibilities to show a status log or something similar from within that? Maybe that would show you the reason for the problem. Maybe also there might be a user limit to the station, so if more than that number of users try connecting at the same time they may be thrown out until others have logged off.

Author Comment

ID: 17803546
IT has a user interface and it looks ok.  I've turned off user mgt since this model does not support AD.  The simple shares work fine initially, it's just they drop connection after a few minutes.

Status log shows all is functional.
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

LVL 11

Accepted Solution

knoxzoo earned 500 total points
ID: 17806824
You may be hitting the maximum number of connections on the Tera.  

Author Comment

ID: 17813107
Checking on max # of connections for this non-pro device.

Question:  There are four switches in this office.  The internet comes into a router, then goes into a switch, to a switch to a switch.  I'm wondering if that might be a problem.  They are linksys gigabit switches.
LVL 11

Expert Comment

ID: 17813245
I wouldn't think so, but any thing's possible.  

I have two workstations that occasionally lose connectivity with the network printers they're assigned to use.  There's nothing actually wrong anywhere along the line, they just don't see each other after long periods of inactivity.  So, I've created a batch file on the desktop of the users that have the machines this happens on.  The batch simply executes the following...

ping (printer name or IP)

When they get a print error, they execute the batch file and the system can print.  

Since the workaround was so simple, I haven't spent the untold hours necessary to find, and eliminate, the root cause.  Perhaps you could try a similar solution?
LVL 88

Expert Comment

ID: 17814333
In the case of the printers this could be caused by powersaving features running on the printers or the PC's. I don't think something like a terra station would have such a feature, but it is possible, and the connecting PC's themselves often have such features.
LVL 11

Expert Comment

ID: 17814442
I'm pretty sure that's not it, but when it comes to computers, just about any thing's possible.  :-)

Author Comment

ID: 17860432
A firmware flash was needed to support multiple connections.

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
can't able to access NAS using my AD credentials 4 59
IMAP storage issue 6 74
Free NAS setup on HP 2 34
Adding Hot Spare to Existing Array in DELL T320 Poweredge Server 7 28
Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
Many businesses neglect disaster recovery and treat it as an after-thought. I can tell you first hand that data will be lost, hard drives die, servers will be hacked, and careless (or malicious) employees can ruin your data.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question