CTFMON preventing shutdown of XP pro machine

I am running XP SP2 Pro on a 2003 SBS domain.  Clients are experiencing difficulty logging off or shutting down.  If you kill the CTFMON procerss then they can log off.  Anyone have this problem?

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Where is the file located?
jeffreychorbaAuthor Commented:
It is in the c:\windows\system32 directory.

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