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During migration from NT to AD one workstation will not allow access to the Exchange server.

Posted on 2006-10-25
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Last Modified: 2010-03-19
As is usually the case with questions posed here, I have tried everything I can think of to get around this problem. I moved one of my workstations into my new AD domain and found that no matter who logs into the machine, even a Domain Admin, they can not access the Exchange 5.5 server. I've tried deleting all of the profiles from the machine, I've tried pulling the machine out of the AD domain and adding it back in. I've checked to make sure that the Outlook security is set to no password. No matter what I've tried, I get the "You do not have permission to access...." when trying to setup a Exchange 5.5/Outlook profle on the computer. I can browse the server where Exchange resides. It also serves as a File Server and I can access all the shares on it. I did not migrate the NT Domain into an AD domain, I created a parallel domain and setup a two way trust between the NT PDC and Active Directory 2003 server. The trust seems to work in any way I can test it and I've moved other machines in this way without problem. Since it happens to anyone who logs into that machine, I can only assume the problem is with the PC itself, and not with the user accounts. But what could that problem be?
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Question by:mikejcurtis
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by:gnegrota
ID: 17804768
Antivirus software ? The Workstation are running (???) OS ?
Other Network-related software installed on workstation ?
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Author Comment

by:mikejcurtis
ID: 17805754
Silly me. SAV Corporate edition v10.1, Workstations are XP SP 2, M$ Office 2003 suite, and other non-network Specific software packages.
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Author Comment

by:mikejcurtis
ID: 17806233
I should add that when I setup the email account from the machine and do a Check Name, the name underlines. But once we've completed that There's no more goin' there.

I also don't wish to sound like a smart-alec with the 'silly me' above. It's just that I'm on hour 10 after only 4 hours of sleep if you know what I mean?
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by:paulhekje
ID: 17809856
Is the XP firewall enabled?
Access to a trusted domain can be problematic even with the "firewall's domain profile"
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Expert Comment

by:gnegrota
ID: 17810305
Drop Xp from domain ( switch to workgroup ... ) [reboot] , reset Local Policy ( gpedit.msc , and load Workstation template ) [reboot]  , reinsert XP in Domain ( be sure to have WINS server added in TCP/IP Advanced ... Not for XP but for Exchamge 5.5 ...) [reboot] .
Tell me the status after ...  

( yeap , I know how it is ... about your 4 hours. It's ok ! ;) )
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by:gnegrota
ID: 17810311
A, btw ... keep Sophos down ;) . Activate it after !
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Author Comment

by:mikejcurtis
ID: 17815190
gnegrota, I'm in gpedit.msc, but I don't see where I can reset Local Policy and I'm not seeing the WorkStation template, I do see other Administrator Templates
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Author Comment

by:mikejcurtis
ID: 17815368
Also, I looked at each setting in what I find there and it all says "Not Configured".
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by:gnegrota
ID: 17817878
Mea culpa ...

Secpol.msc and import compatws.inf

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Author Comment

by:mikejcurtis
ID: 17818444
Paulhekje, I disabled the firewall, same result; "You do not have the right to login..." Phoo.
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Author Comment

by:mikejcurtis
ID: 17958262
I finally found the solution! The Office install was corrupted. I uninstalled Office and reinstalled it and everything worked. My user was able to access email without issue. Thank goodness!
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Author Comment

by:mikejcurtis
ID: 18566187
How do I get this Question closed? I solved it myself.
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