Blackberry not sychronizing with contacts in Outlook 2002
Posted on 2006-10-25
I am taking a Blackberry that was previously synching with a Mac and trying to sync it with a PC with Outlook 2002 using a POP account. I have tried software 4.1 and 4.2 with the same results. Everything seems to work fine, the calendar and messages are updated on the PC, but the contacts on the Blackberry are not synch'd with Outlook. Outlook currently has no contacts. During sychronization it goes through the 2500 contacts on the blackberry but does not move them to the computer. The only error comes at the end of synchronization. It says something to the effect of, "Duplicate entries on Blackberry". Also, the client tried to synch before I tried. When she did it, the contacts were added to Outlook but only names and addresses synch'd. None of the email or phone number info made it into the contacts. I removed all those contacts from Outlook and tried again and none of the info synch'd.
What am I doing wrong?