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Domain User Prompted for Credentials When Launching Outlook 2003

funkyjoe1
funkyjoe1 asked
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Last Modified: 2012-06-27
Hi,

I have a domain user running Windows XP Pro SP2. and Outlook 2003. We have an Exchange 2000 server. Normally when a user logs in to their machine, they can then run Outlook without being prompted for credentials. Now, one user is particular is being prompted after never being prompted in the past. I logged in as that user with a different computer and get the same results. No other users on the domain seem to be affected. Anyone know how I can fix this one?

Thanks!
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Expert of the Year 2007
Expert of the Year 2006
Commented:
Unusual for the problem to follow the user.
Make sure that the password hasn't expired or there are any other errors on the Exchange server. Ensure that no one has fiddled with the permissions on the account.

If you can't fix it then as it is a single user problem export the contents of the mailbox, drop the mailbox and remove the Exchange attributes and recreate.

Simon.

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