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computer reboot

Posted on 2006-10-25
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Last Modified: 2012-05-05
i Have a server 2000 and have exchange 2000 or it, it reboot while finish the boot screen of WINDOWS SERVER FAMILY 2000 and restart again, doesnt even go to safe mood

please help very urgent
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Question by:ammartahir1978
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by:Callandor
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That sounds like one of your Windows drivers is corrupt, if it won't even boot into safe mode.  A repair install may get you back into working order, but you'll have to reapply patches and updates: http://support.microsoft.com/default.aspx?scid=kb;EN-US;292175
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by:ammartahir1978
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what if you have raid 1 installed
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by:Callandor
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It shouldn't matter - the RAID-1 array looks like a single drive to the OS.
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by:ammartahir1978
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it doesnt help is there anything else i can try
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by:Callandor
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You may have a hardware problem.  Check your RAM with the diagnostic program at www.memtest.org .
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by:ammartahir1978
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how can i check that when i cant even boot the system in safe mood
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by:Callandor
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Did you read the instructions?  You have to make a bootable floppy with the program on it, then boot from the floppy.
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by:ammartahir1978
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i have boot the server with cd rom and install the raid driver and also repair it but it doesnt work i will try you software to check the memory
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by:ammartahir1978
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well that doesnt work either, should i replace the memory?
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by:Callandor
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If it failed any of the tests, yes, that means one or more of your memory modules is bad.  You can take the modules out to isolate which one is the troublesome one.
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by:ammartahir1978
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i am still confuse as my system reboot when it is on the WINDOWS SERVER 2000 FAMILY window load the window and the show the logon screen for few second and restart
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by:Callandor
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You booted from the floppy and let it run the test?  Did you replace any RAM?
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by:ammartahir1978
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but i dont have a bootable floppy i have a CD can i make bootable floppy from somewhere
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by:Callandor
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Are you actually paying attention to my instructions?  http://www.memtest.org/#downiso  You can create a bootable CD or a bootable floppy.
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by:ammartahir1978
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i am sir but on this link there are too many files which one should i take?
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by:Callandor
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Download - Pre-Compiled package for Floppy (DOS - Win)

Read and follow the instructions to make a bootable floppy.
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by:ammartahir1978
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i am running the test now ...anything else i have to follow please let me know
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by:Callandor
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If it fails on any test, you have a bad RAM module.  If it passes, it is very likely the RAM is good, but it is not a guarantee.
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by:ammartahir1978
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well its 79% done havent failed, what should i do if it doesnt fail?
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Callandor earned 500 total points
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If all is well, then you should check to see if Windows will install clean on a new empty hard drive.  If it does, your original system has a corrupt system that can only be fixed by a fresh install.  If it doesn't, you have some other hardware failure, perhaps a hard drive or a drive controller, and then you will need a data recovery program to try to read the data as slave drives.
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by:ammartahir1978
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hi Callandor,

I have received a red screen with the messages

TST       PASS          FAILING ADDRESS           GOOD                BAD              ERR-BITS             COUNT      CHAN

5              0            0001ffcfbc8 - 511.9MB        ff7fffff            fffffff                00800000              1            


i have multiple row like this cant type each one, but what does this mean.

Regards,

Ammar Tahir
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by:Callandor
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It means you have an error, and as I said before, an error means you have bad RAM - replace it.
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