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My Documents Synchronization is not synchronizing everyday

noahasolis
noahasolis asked
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Last Modified: 2010-04-13
Hello Gurus,

I have a client that his laptop’s My Document is supposed to be Synchronize every time he logs in and out.  But the system does not synchronize everyday it more likely behaves like if it will synchronize every two days.  For example, if he works on an excel file that is located on the server, and is save on his Document Folder and he goes home that night, and tries to open the file at home the system will not find the file anymore until he connects again to the server.

Please Help is very urgent to resolve this matter.

Thanks
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Commented:
Everyday, synchronization does not take place with Excel Files (3 - 5 days behind).
Inconsistently (once or twice a week), sychronization does not take place with Word Document (1 day behind).
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Top Expert 2011
Commented:
Might want to take a look at this....Has good success in solving a lot of strange CSC problems....Mainly, just use the steps to follow in reinitializing the database...

How to re-initialize the offline files cache and database
http://support.microsoft.com/kb/230738

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Top Expert 2011

Commented:
Glad your fixed.
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