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When opening or working on a word 2003 document I get the error message "there is insufficient memory or disk space. word cannot display the requested font". Outlook express also cant function because

Posted on 2006-10-25
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Last Modified: 2013-12-03
When opening word 2003 I immediately get the following error messages :

1) "there is insufficient memory or disk space. word cannot display the requested font"

followed by

2) "There is not enough memory or disk space to update the display"

followed by

3) "Word cannot fire the event"

This happens when I open all documents in word. The fonts are all wierd as well as in most documents. Also, my microsoft outlook 2003 is not functioning. Emails cannot be read in HTML and I have to change it to plain text to view anything. I havel also had trouble attaching files in emails.

I am running Windows XP Proffessional Version 2002 Service Pack 2
I have an HP Compaq NX6125 Laptop with 35.7GB still unused
I have Microsoft Office 2003 installed


I have tried the following in order to try and solve the problem but to no avail:

1) Changed the name of the normal.dot file and then reopened word
2) Reinstalled the VBE6.dll file
3) Reinstalled Microsoft Office 2003
4) Run a repair on Microsoft office
5) Deleted Adobe Acrobat 7.0
6) Scanned for Nimda Virus
7) Installed a 320GB USB Hard Drive and moved all documents on to there to free up memory
8) Updated my printer driver
9) Uninstalled Norton Anti Virus

I would appreciate it if someone could help me fix this problem. I have even called in a computer company to have a look at it but they cant seem to identify the problem. Thanks
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Question by:gmartin010
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by:GrahamSkan
ID: 17810092
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by:dopyiii
ID: 17811445
Is it only one specific document?  See if this helps:
http://howtotroubleshoot.blogspot.com/2006/03/damaged-document-troubleshooting.html

Also, there's this if it's applicable:
http://support.microsoft.com/kb/255177
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Author Comment

by:gmartin010
ID: 17815989
Hi Thanks to both of you for replying.

Most of what was in those articles I had already tried. I had read both of those before. Anyway late last night I was trying once again to sort out the problem and actually fixed the problem which has been frustrating me for over two months now.

The solution was as follows:

1) I reinstalled Windows XP Service Pack 2

2) I ran a Checkdisk on my C: drive which found some bad clusters in a windows font file.

I then rebooted the computer and everything is working again.

Once again thanks for your help.
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by:GrahamSkan
ID: 17818224
Well done, and thanks for the feedback.
You have found and posted your own solution, so you can claim a refund of your points. Follow the 'Support' link at the top of the page.
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DarthMod earned 0 total points
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