Solved

Outlook 2003 - Problems with "do not deliver before" feature

Posted on 2006-10-26
4
247 Views
Last Modified: 2011-09-20
Hi,

We have recently upgraded from Windows 2000 with MS Office 97 to Windows XP SP2 with MS Office 2003. They are currently on an Exchange 5.5 Server back end.

Previously within Outlook, users could create emails and schedule them for delivery at a time of their choosing, normally when they are not in the office. Since upgrading to MS Office 2003, the email only sends if the user is logged in and has MS Outlook 2003 open at the time the email is scheduled to be sent. This clearly defeats the object of the function and is impractical in our environment.

I've looked reasonably extensively on the web and the best info I have is that this feature is "buggy" with Outlook 2003 due to a change in the way the message is transported from Outlook 97.

Does anyone have a definite answer as to whether there is a tried and tested solution to fixing this, or whether I have to accept the current situation and potentially look at a 3rd party solution or roll back to Outlook 97.

Many thanks.
0
Comment
Question by:MikeDGallagher
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 76

Accepted Solution

by:
David Lee earned 500 total points
ID: 17810336
Greetings, MikeDGallagher.

See this Microsoft KB article: http://support.microsoft.com/kb/918824
It's a "Catch-22" situation.  If you're running in cached mode, which Microsoft recommends, then this feature doesn't work right.  If running in online mode, which Microsoft does not recommend, then it will work, but you run the risk of having other problems.

Cheers!
0
 

Author Comment

by:MikeDGallagher
ID: 17810369
BlueDevilFan,

I should have mentioned on the first post, as we are still on an Exchange 5.5 back end, the users are not in cached exchange mode but are still experiencing the problem. It is a bit intermittent, but fails far far more than it succeeds.

Any other ideas?

Many thanks again.
0
 
LVL 76

Expert Comment

by:David Lee
ID: 17810421
Actually you did mention that, but it I don't believe it makes any difference.  Cached mode works with 5.5 too, or at least according to what I've read (e.g. http://office.microsoft.com/en-us/assistance/HA011402591033.aspx)
0
 

Author Comment

by:MikeDGallagher
ID: 17810445
Thanks,

I'm now looking in the area of, although we are not using Cached Exchanged Mode, whether it is still using OST files and disabling these. If you think of anything else, feel free to let me know.

Thanks a lot.
0

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question