ewest111
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Slow outgoing mail
I have Exchange 2k3 running on Win 2k server. Outbound mail is very slow. Incomming mail is almost instant. When I test from my hotmail account it seems that the second I click send the mail arrives. But sending from my Exchange server to my hotmail account it takes 10-15 minutes for the mail to arrive. We have a Symantec firewall which acts as our DNS. 2 weeks ago the old firewall was replaced with a new one and the config copied over. But it seems that's when the trouble started. Any help would be appreciated. If you need any more information let me know. Thank you all.
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Using the root DNS servers I have found can be slow. For the best performance of DNS I will configure forwarders on the DNS server applet of the domain controllers and point them at the ISPs DNS servers. I have done that with all of my deployments and haven't seen any DNS errors since.
The messages may be stuck for other reasons. If your email goes through the Symantec device then it could be that the Symantec device is configured incorrectly, perhaps it is interfering with the SMTP traffic flow.
Simon.
The messages may be stuck for other reasons. If your email goes through the Symantec device then it could be that the Symantec device is configured incorrectly, perhaps it is interfering with the SMTP traffic flow.
Simon.
ASKER
A follow up on this question. I also see that I have a huge amount of mail in my outbound SMTP queue. What could be causing this bottleneck?
Many many reasons for that. Without further information it is impossible to tell.
You could be under attack, NDR, directory harvest etc. In that case you would need to clean up.
Without further diagnosis of what the messages are then it is impossible to say much more.
Simon.
You could be under attack, NDR, directory harvest etc. In that case you would need to clean up.
Without further diagnosis of what the messages are then it is impossible to say much more.
Simon.
ASKER
Any direction that you can point me in would be helpful.
You have to look at the queues to see what sort of messages they are. It is your server, you should know what messages are normal. If the server is under attack then you will see lots of odd email domains in the queues.
Simon.
Simon.
ASKER
All the outgoing mail looks fairly normal. Lot's of AOL but that's normal for this place.
If you are having problems with AOL email, then an SMTP Connector to route email for AOL via your ISPs SMTP server will fix that problem.
http://www.amset.info/exchange/smtp-connector.asp
You said in an earlier post that you had lots of messages in the queues. With the exception of AOL messages, is that still the case?
If you look at message tracking, can you see a delay in the message flow through the system?
Simon.
http://www.amset.info/exchange/smtp-connector.asp
You said in an earlier post that you had lots of messages in the queues. With the exception of AOL messages, is that still the case?
If you look at message tracking, can you see a delay in the message flow through the system?
Simon.
ASKER
It turned out to be a DNS configuration issue after all. I'm accepting the first answer based on that fact as I started diving deeper into it from that point. Thanks.
ASKER