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Configuring Microsoft Active Sync on Exchange 2003 to communicate with Handheld running Active Sync software

vegetablejuices
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Last Modified: 2010-03-06
We just recently upgraded our Exchange server to 2003 and would like to know what configuration steps I need to take to enable communication between my users handhelds and Exchange 2003 to enable wireless e-mail to their devices?
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Expert of the Year 2007
Expert of the Year 2006
Commented:
First thing to do is turn the feature on.

ESM, Global Settings, Mobile Services. Right click on Mobile Services and choose Properties. Enable all options.

Second thing to do is to try it and see what happens.

What I usually suggest is to try OMA first, as Pocket IE is more forgiving than EAS.

https://server.domain.com/oma

If you get a certificate prompt - then EAS will not work.

Login using domain\username and then password and see what happens.
If you get an error, repeat using Internet Explorer on your desktop with show friendly http error messages turned off so that you can see the real error.

Simon.

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