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Cannot change Target Location for My Documents

We had been using Windows folder synchronization to maintain certain server files offline for our traveling salesman.  In using the Windows standard synchronization we had to use the "My documents" area to store these synchronized files.  Therefore, we redirected the location of my documents to the server directory we were synchronizing to.

This caused some file management problems as certain programs kept throwing files onto the server since they defaulted to the My Documents area - such as My Pictures was a constant annoyance.

Since then we have purchased a program called VisaVersa to do our synchronization.  This works great in that we do not have to use My Documents as the defalt - instead we can point folder to folder.

As a result, this allowed us to change the My Documents direction on the laptops back to the users "My documents" on their C drive.

Here is the problem:  When trying to change the target direction on one of the laptops, I right click on My Documents and select properties.  Generally, when you do this the target can be modified and three buttons appear showing (Restore Default) (Move) and (Find Target).  None of these buttons show up and I cannot change the target manually.

I have deleted the icon (shortcut) from the desktop and tried to restore the icon by using Desktop properties, customizing desktop and then replacing the icon from scratch and restoring its defaults - no go!  It keeps pointing to the server files.

Now if the salesmen is out of the office and uses his computer without connecting to the server, the performance of the laptop is extremely slow - like it is trying to find the my documents on the server but it can't.  Once he connects to the VPN the computer starts reacting properly again.

Please Help.
Scott
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ScottDY
Asked:
ScottDY
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1 Solution
 
sramesh2kCommented:
Hi Scott,

This is due to a policy setting.

Unable to move My Documents folder target in Windows XP?:
http://windowsxp.mvps.org/disablepersonaldirchange.htm
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johnb6767Commented:
If you arent using MS Synchronization, have you disabled it and Reinitilized the Offline files database to clear any older files out?? Sounds like it is trying to somehow restore those shortcut targets, when it is offline....

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ScottDYAuthor Commented:
Thanks for the quick response, I will see if this works tomorrow when this salesman is in the office.
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ScottDYAuthor Commented:
To Johnb6767 - yes all the Offline synchronization was turned off - both on the laptop and the server.

It is working fine on the other laptops - only one of them is giving me this problem.  I am going to check the solution from sramesh2k to see if that works.
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ScottDYAuthor Commented:
To sramesh2k;

Thank you for your help.  It worked!  I even shutdown and restarted his computer offline from the server and the response time was back to normal.

Great Job.
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sramesh2kCommented:
Thanks for the feedback, Scott.
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