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Previously installed Winzip "mini-setup" fails for non-admins.

Posted on 2006-10-26
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Last Modified: 2013-11-14
I have a room full of XP systems with a mix of winzip 9 and 10.  When non-admins (basically everyone but me) log in winzip tries to do it mini-setup to establish it's user preferences.  It comes back with a prompt:

"The feature you are trying to use is on a cd-rom or other removeable disk that is not available.  Insert the 'winzip' disk and click OK."  

In the prompt window the "Use Source" dropdown only has this in it:

"[ProductName]LABEL"

And the "Browse" button is greyed out.

So I applied this reg entry

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/msi/setup/allowlockdownbrowse.asp

Now I can browse but it's looking for winzip9.0.msi which doesn't exist anywhere on the system.  Even weirder, winzip wasn't installed from an msi.  I'm leaning toward a windows installer problem but I don't see anything else like this on the web.  Any ideas?
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Question by:nstd-sts
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4 Comments
 
LVL 66

Expert Comment

by:johnb6767
ID: 17814147
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8F9CE7E7-EF62-4F92-B0E4-B981B0ED8872}\
InstallSource \\??\?\Packages\WinZip\WinZip\9.01\

Check the source to see what ti says.

Also, what if you elevate them to a admin, to allow it to configure, and then remove the rights, does it finish?

Might also be corrupted installer info..

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301


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Author Comment

by:nstd-sts
ID: 17815025
Grrrrr.  I stand corrected, looks like our xp image guys used an msi on a dvd.  Source is listed as d:\software\winzip\winzip9.0.msi.

There's about 200 people flowing in and out of this room.  And unfortunately making them admin on these boxes is out of the question for security reasons.

Can I just drop the msi in \windows, and modify the source value?

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LVL 66

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johnb6767 earned 1500 total points
ID: 17815116
Wouldnt see why not. Just deploy a script to modify that key if needed, so when they login, they get the updated source path
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Author Comment

by:nstd-sts
ID: 17844222
thanks johnb6767
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