Solved

Previously installed Winzip "mini-setup" fails for non-admins.

Posted on 2006-10-26
4
318 Views
Last Modified: 2013-11-14
I have a room full of XP systems with a mix of winzip 9 and 10.  When non-admins (basically everyone but me) log in winzip tries to do it mini-setup to establish it's user preferences.  It comes back with a prompt:

"The feature you are trying to use is on a cd-rom or other removeable disk that is not available.  Insert the 'winzip' disk and click OK."  

In the prompt window the "Use Source" dropdown only has this in it:

"[ProductName]LABEL"

And the "Browse" button is greyed out.

So I applied this reg entry

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/msi/setup/allowlockdownbrowse.asp

Now I can browse but it's looking for winzip9.0.msi which doesn't exist anywhere on the system.  Even weirder, winzip wasn't installed from an msi.  I'm leaning toward a windows installer problem but I don't see anything else like this on the web.  Any ideas?
0
Comment
Question by:nstd-sts
  • 2
  • 2
4 Comments
 
LVL 66

Expert Comment

by:johnb6767
ID: 17814147
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8F9CE7E7-EF62-4F92-B0E4-B981B0ED8872}\
InstallSource \\??\?\Packages\WinZip\WinZip\9.01\

Check the source to see what ti says.

Also, what if you elevate them to a admin, to allow it to configure, and then remove the rights, does it finish?

Might also be corrupted installer info..

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301


0
 
LVL 1

Author Comment

by:nstd-sts
ID: 17815025
Grrrrr.  I stand corrected, looks like our xp image guys used an msi on a dvd.  Source is listed as d:\software\winzip\winzip9.0.msi.

There's about 200 people flowing in and out of this room.  And unfortunately making them admin on these boxes is out of the question for security reasons.

Can I just drop the msi in \windows, and modify the source value?

0
 
LVL 66

Accepted Solution

by:
johnb6767 earned 500 total points
ID: 17815116
Wouldnt see why not. Just deploy a script to modify that key if needed, so when they login, they get the updated source path
0
 
LVL 1

Author Comment

by:nstd-sts
ID: 17844222
thanks johnb6767
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Can you find a fax from a vendor you saved a decade ago in seconds? Have you ever cursed your PC under your breath during an audit because you couldn’t find the requested statement or driver history?  If you answered no to the first question or yes …
Ok I have been working on this for some time having learned and gained certification in XenDesktop 4 along came version 5 which was released last month. Since then I have been working to deploy XenDesktop 5 in a small environment with only 2 virt…
In a recent question (https://www.experts-exchange.com/questions/28997919/Pagination-in-Adobe-Acrobat.html) here at Experts Exchange, a member asked how to add page numbers to a PDF file using Adobe Acrobat XI Pro. This short video Micro Tutorial sh…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question