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OWA doesn't display correctly

Posted on 2006-10-26
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Last Modified: 2010-05-19
I've got a server running Exchange 2003 SP2 on Win2003 SP1 and can't get OWA to display correctly. It doesn't display any of the graphics, won't load the list of mail, and none of the links work.  I've checked the file security and it "looks" fine.

What else do I need to look at.

This is on a box that was working except for an issue with DNS.  I reloaded the server from scratch and now OWA won't display correctly.
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Question by:semperfi89
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by:poweruser32
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did you try owa on the server ?usually problems like thses are caused by the directory settings in IIS
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by:semperfi89
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Yes I've tried to open owa on the server, same thing.

What directory settings in IIS do I need to look at?
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by:poweruser32
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check your settings in IIS manager and http in sys manager
try setting exchweb to anonymous authentication ONLY in IIS
use basic and integrated for the other folders -exchange ,exadmin and public
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by:semperfi89
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Nope, didn't work.
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redseatechnologies earned 500 total points
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MS have a guide for troubleshooting loading issues -> http://support.microsoft.com/?kbid=280823

Also, are you running Sharepoint on this server by any chance?
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by:semperfi89
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Nope, No sharepoint.

I think I've figured it out though.  I have a second machine I installed w2k3 and then ex2k3.  OWA didn't display correctly.  I then removed ex2k3, removed server from domain, ran dcpromo and created a new domain, and then installed ex2k3.  

This time it worked.

Appears to be something in Active Directory.
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by:semperfi89
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Ok, redseatechnologies, that guide didn't fix it but got it working more so I'm giving you the points.  I still think it's an issue in AD.  But at least it's now displaying the graphics, just not getting the mailbox to load.
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