Cached credentials on a laptop that is part of a Windows 2000 domain

I've got a user who tried to logon to her laptop when she was at a hotel and it said it didn't recognize her username or password. She said she was trying to logon to the domain and not locally to the laptop and I pretty much believe her. When we just tried it connected to the network this morning everything worked fine, including taking the laptop off the network and trying the login. Now I've heard about cached credentials but don't know exactly how they work or if the cached time frame can be adjusted to where the logon credentials are only cached for a day or  week or whatever. Can someone tell me how I can look into the settings tht control cached credentials or is this soething that cannot be adjusted? In which case, I'd like an explanation of how it works or a link to an explanation please. Thanks.
WineGeekAsked:
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johnb6767Connect With a Mentor Commented:
Step-by-Step Guide to Understanding the Group Policy Feature Set
http://www.microsoft.com/technet/prodtechnol/windows2000serv/howto/grpolwt.mspx

Group Policy Administrative Tools
http://technet2.microsoft.com/WindowsServer/en/library/abc2890d-f3f1-408c-bafc-ac9e4e5b0e831033.mspx?mfr=true

Should be ebough to answer any functionality questions, and step by step howtos
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WineGeekAuthor Commented:
What utility ot tool do I use to get into the policy settings they talk about in these articles? gpedit isn't working when I try that. I've got Win2000 serversm not Win2003.
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johnb6767Commented:
mmc.exe, and File>Add/Remove snapin>Group Policy Editor
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WineGeekAuthor Commented:
Ok, so where exactly do I go to find these settings? I loaded the snap-in but I'm not seeing them in the Group Policy Editor. Thanks.
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johnb6767Commented:
Ok, are you on the server, or on the workstation?
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WineGeekAuthor Commented:
The server. I just need you to tell me where in the group policy utilities I need to go to find these settings. Thanks.
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WineGeekAuthor Commented:
I know how to find all-around how-to guides. I'm asking tis quesiton on EE because I need someone to show me exactly where to view these particular settings that I am talking about, not an overall how-to use group policy.  :)
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johnb6767Commented:
Sorry I missed coming back to this one, but were you able to find exactly what you needed at that link?
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WineGeekAuthor Commented:
I will eventually. :)
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