Solved

Print Jobs hanging on a Xerox workcentre pro 3545

Posted on 2006-10-26
4
252 Views
Last Modified: 2007-12-19
Hi,
I have a Xerox workcentre pro 3545 printer/copier.  The printer has a built in print server which is connected to our corporate network and has about 5 PC's that need to print to it regularly.  When print jobs are sent to it, one or two will go through but most will hang and error out.  We have tried many things to remedy this, including replacing the NIC in the printer, plugging the printer to a different network connection, plugging the network connection to a different network switch, re-installing the drivers on the PC's and trying both PCL and PS drivers.  All have proven unsuccessful  The only way to get it to print correctly was to connect with either a cross-connect cable directly from a PC to the printer, or to connect the PC and the printer together with a small switch.  I'm figuring that this may be caused by a network issue.  Both the PC's and the printer are connected to 3com superstack 4250T switches.  The switches are all using factory default settings.   I was wondering if there was a possible switch setting that would cause a conflict with the print server, or if their may be other issues that my cause print jobs to hang.

Thanks
0
Comment
Question by:nmmcfk
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 11

Accepted Solution

by:
knoxzoo earned 250 total points
ID: 17814496
Had the same problem at a customer site.  Ended up using an aftermarket print server attached to the parallel port (may have been usb, don't remember for sure).  The problem was in the interface between the onboard print server and the motherboard.  Switching to the external unit took care of the problem.
0
 
LVL 11

Expert Comment

by:knoxzoo
ID: 18011645
I gave solid advice on this one.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Rasberry PI is a low cost piece of hardware that you can have a lot of fun with through experimenting and building/working on projects like media players, running a low cost computer, build data loggers etc. - see: https://www.raspberrypi.org
A clone is a duplicate copy. Sheep have been cloned and maybe someday even people will be cloned, but disk cloning (performed by the hard drive cloning software) is a vital tool used to manage and protect data. Let’s look at what hard drive cloning …
This tutorial will teach you the special effect of super speed similar to the fictional character Wally West aka "The Flash" After Shake : http://www.videocopilot.net/presets/after_shake/ All lightning effects with instructions : http://www.mediaf…
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…

626 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question