Renamed active directory user account but Exchange retains old users name
Posted on 2006-10-26
An individual here at my work was replaced. I was notified on somewhat of a last minute notice. So rather than creating new accounts I simply renamed the existing account in active directory. Well, the entire process didn't exactly go as smoothly as it did when I was in my Microsoft class...imagine that. Anyway, for some reason Exchange is retaining the old users name somewhere and I can't find it. Here is an example of what I'm dealing with....
Typically if you are sending an email and you open a new outlook mail message, when you start to type in the users name in the "To" field, it will automatically populate the field with the users name and their logon name like this: "Joe Somebody <firstname.lastname@example.org>". However, when I type in the name of the new user Mark it brings up his name but the old email address like this: "Mark Newguy <Tom>".
Any ideas where I can find the place where this "tom" is still hanging out? FYI, our network is all Server 2003 and we have a single Exchange 2003 server.