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Backup Exec v10 Problems

We had Backup Exec 10 demo version running on our server without issue. After a server reboot, the system would hang when Backup Exec ran a job and reached about 30GB. Then our tape drive failed and was replaced. We purchased the full version of Backup Exec and reinstalled it. The system still hung after about 30GB. We updated the SCSI card drivers and now Backup Exec runs jobs at 5MB/s and less! 18 hours so far and only 4 GB recorded to tape! We're afraif even if we let the backup run to completion (it will take a week at this rate!) the system would still hang at 30GB.

Has anyone had this happen before? Any ideas what might be wrong and what we might need to do to get it running at full speed again?
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cjones_mcse
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cjones_mcse
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1 Solution
 
cjones_mcseAuthor Commented:
BTW, we are running version 10.1 SP2
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AdamRobinsonCommented:
Can you post any relevant log files or error messages for when BackupExec hangs?
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jimbecherCommented:
Have you tried checking the drives for errors? (chkdsk by any other name)
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cjones_mcseAuthor Commented:
We don't get anything noteworthy in the system log. We've not tried chkdsk. We have a new SCSI card coming from HP, so we'll try running chkdsk if that doesn't solve the problem.
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shankshankCommented:
Ok what I would do first is run the job to disk, if possible. This will eliminate the tape drive.
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cjones_mcseAuthor Commented:
Backup to the local disk runs fine. Good speed. So this would indicate a problem with the drive or device driver?
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AdamRobinsonCommented:
I would say so.  :D
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shankshankCommented:
try updating your driver. Did you use the driver included with the veritas or what microsoft had? I know I updated my driver from DElls site, then when I installed backup exec it asked to use their driver, which i did

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cjones_mcseAuthor Commented:
Yes, we used the Veritas driver. We finally broke down and called Veritas tech support. They told us our specific drive is not supported despite the fact that it worked fine with the demo. Go figure.
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