huntersp3
asked on
Creating a Reverse DNS entry
Hello Experts:
I have am having a problem with GoDaddy black listing my sister company email. They are receiving the bounce below.
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<mail.domain.com #5.5.0 smtp;553 Bogus helo localhost. <http://unblock.secureserver.net/?ip=208.47.91.38>>
They told me that my IP address is a DHCP address which it isn't because my provider said that it is a static ip addres to my router. I did do a reverse DNS entry on 208.47.91.38 and there is no record. My question is do I create a new DNS zone entry on my server using the 208.47.91.38 or does my provider creat entry at their level? Hope I made since.
Thanks
Steve
I have am having a problem with GoDaddy black listing my sister company email. They are receiving the bounce below.
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<mail.domain.com #5.5.0 smtp;553 Bogus helo localhost. <http://unblock.secureserver.net/?ip=208.47.91.38>>
They told me that my IP address is a DHCP address which it isn't because my provider said that it is a static ip addres to my router. I did do a reverse DNS entry on 208.47.91.38 and there is no record. My question is do I create a new DNS zone entry on my server using the 208.47.91.38 or does my provider creat entry at their level? Hope I made since.
Thanks
Steve
who is hosting your DNS? check your name servers and see if they are yours or the ISP's. Then you can request the change or do it on your servers. My guess is your ISP is hosting it.
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