?
Solved

HP DesignJet 500 plotting with poor quality - lines

Posted on 2006-10-27
6
Medium Priority
?
944 Views
Last Modified: 2013-12-15
Greetings,

I have a design jet 500 which is plotting drawings with decreasing quality.  It is color diferentiations in the grey which make it look like there are lines running across the drawing.

If it were a laser jet I would probably change the toner cartridge.

However with this device I am not sure how to clean it or which part to replace.

Best regards,

Sky
0
Comment
Question by:Schuyler Kuhl
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 4

Expert Comment

by:keola75
ID: 17818362
What type is it (i.e., mono or color; 24 or 42; is it standard, ps or plus?)?  Not sure how much this actually matters, but all the data you can provide will make it easier to give the correct response.  Oh, and have you run the internal troubleshooting feature?  Thanks.

-keola75
0
 

Author Comment

by:Schuyler Kuhl
ID: 17818580
It is mono and 42in. No I have not run any troubleshooting.

Thank you.
0
 
LVL 4

Expert Comment

by:keola75
ID: 17818650
Do you have the most up to date drivers?  Here is a link to verify whether or not you do.

http://h41186.www4.hp.com/country/us/en/firmware.html?new_product=500MONO&pageseq=953867

Sometimes things like this could be as simple as updating drivers.  If you're up to date try the troubleshooting (not sure how effective that will be)...what does it recommend?
0
The Ideal Solution for Multi-Display Applications

Check out ATEN’s VS1912 12-Port DP Video Wall Media Player at InfoComm 2017. Kerri describes how easy it is to design creative video walls in asymmetric layouts and schedule detailed playlists ahead of time with its advanced scheduling feature.

 

Author Comment

by:Schuyler Kuhl
ID: 17819470
Can you tell me tell me the steps for that troubleshooting you describe?  

Also, this seems like more of a cleaning issue or something like that than software to me.

Thanks,

Sky
0
 
LVL 9

Accepted Solution

by:
joed earned 1000 total points
ID: 17822042
Sounds like the Ink jet cartridge might be clogged. Have you tried a new cartridge?

Here is a link to the manual for the designjet. It has an image quality troubleshooting section.


http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00597299/c00597299.pdf
0
 
LVL 1

Assisted Solution

by:rop12770
rop12770 earned 1000 total points
ID: 17828565
HI

try to change the cartdrige and clean the carriage (I clean it with toillet paper and alcohol). The carriage usually gets dust and stuff and when it passes by the fresh ink, it makes that kind of lines.

0

Featured Post

Simple, centralized multimedia control

Watch and learn to see how ATEN provided an easy and effective way for three jointly-owned pubs to control the 60 televisions located across their three venues utilizing the ATEN Control System, Modular Matrix Switch and HDBaseT extenders.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question