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Windows 2000 server no video except gray floppy image

Posted on 2006-10-27
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Last Modified: 2010-04-13
The screen of our Windows 2000 server is an image of a floppy being inserted into a floppy drive. Below the gray image of the floppy are 12 boxes, each with F1, F2, F3, etc over each of them. Above F1 there are arrows pointing down.

It looks as if to tell me, "Insert the floppy and press F1" but I have no idea what floppy it is talking about, nor have I ever seen this before. I haven't even touched this computer in weeks, and suddenly it's video is taken over by this image of a floppy. It's an all black screen with grey lines and text. Please help, any help is appreciated.
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Question by:coilbraze
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10 Comments
 
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Expert Comment

by:mcsween
ID: 17818849
What is the make/model of this server?  Is the OS actually running still?  Can you ping it, will it serve files or whatever it's purpose is?
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Author Comment

by:coilbraze
ID: 17818881
No, the OS is not running. I can't ping it, it doesn't show up in network browser.

I managed to get it to restart, and it POSTed but it shows that one logical drive has an error and 2 logical drives are defunct. Hope that helps.
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LVL 22

Expert Comment

by:mcsween
ID: 17819259
Sounds like it's showing a diagnostics screen for the server.  Probably is asking for boot media.  I would call the vendor...it sounds like you have a faulty RAID controller or SCSI backplane.
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LVL 22

Expert Comment

by:mcsween
ID: 17819283
Do the drives hot plug in this server?  If so check to see that there are no red lights on any of the drives.  It's just as likely you lost some drives in this server.  With RAID 5, 10, or 1 you would have to have lost more than 1 drive.
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Author Comment

by:coilbraze
ID: 17819696
Well the hard drive activity lights stay on solid if that's what you mean.
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LVL 22

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by:mcsween
ID: 17819754
Depending on the drive there is usually a green or amber light.  When green it flashes when read/write activity is going on.  If the light is a sold green then I would suspect the RAID controller or SCSI backplane.
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by:mcsween
ID: 17819763
Of course it could be a loose cable inside the server...slim chance but worth trying to reseat both ends of the cable.
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Author Comment

by:coilbraze
ID: 17820141
we had a RAID 5 going with 3 SCSI drives. apparently, one of the drives was dead and had been for some time, and now a second one gave out, and we can't get back in now. I think it's being taken care of by a certified company and everything. Thanks for the help though.
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