I have some users that continue to have email sent to their junk email folder. The weird thing is, if you go to Junk Email option and then look at thier lists of blocked senders, its blank. All of the option are blank for Safe Senders, Safe Recipients, and Blocked Senders. If these are all blank, how does important email end up in their Junk Email box?
Thanks for your help in helping me disable this option.