Our remote laptop users are establishing a VPN connection via a SonciWall firewall. The connection shows as "connected".
However, when they try to synchronize data, they get a message indicating that they cannot find the server for synchronization.
If we open up a dos prompt and ping the internal IP of the firewall, then ping the name of the server (name, rather than IP), we can then successfully start the sync process.
I suspect this is a timing issue before the network is fully established. The ping forces the connection, which seems to work. But I was wondering if there is another way to do this. (Field sales people are not all that comfortable with DOS prompts and ping commands.)