SSL Secure port 8443 not working in some clients' browsers (Page cannot be displayed)
Posted on 2006-10-27
I have a website which is using port 80 for HTTP and port 8443 for SSL/HTTPS. Most of my remote users are able to access the secure pages fine (https://mydomain.com:8443/securedirectory/securepage.aspx). At least two so far have reported that they are unable to access the secure pages, and instead get a "page cannot be displayed" error.
I am wondering what might cause this rare issue, and of course how to resolve it. I've tried it myself on 5 computers, and have not been able to replicate the issue. The users reporting the error are using XP and Internet Explorer. Is there something about port 8443 that isn't letting the page get to some clients?
Using IIS 5 on Windows 2000 Server.