Error 649: no dial-in permission but only on certain users and they all have the same rights

An odd one here.  We have a Windows 2000 Ras server with 8 modems for dial in.  This is on a Windows 2003 Activie Directory domain.   A couple of days ago we started getting some users complaining they were getting Error 649 errors.  Some users are still able to connect just fine.  Whenever I create a new user they get the same error when dialing in.  All accounts have the permission checked on the dial in tab to allow access on remote access dial.
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AirlogixAsked:
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Yves AccadNetwork Security EngineerCommented:
make sure that their user account is not set to "User must change password at logon." or "Account is locked out"
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