Help Desk User Account
Posted on 2006-10-27
I am starting to setup delegation and restricting access for our Help Desk Personal. In the past our Help Desk Users had full administrative rights. We are now wanting to restrict that but are running into issues. I am thinking of creating a Domain Admin account for the Help Desk employees but I want to limit the logon only to Client PC's and restricting access to our Servers. What is the easiest way to do this? What does everyone recommend? Maybe a Domain Admin Account is not the way to go. I am open to all suggestions.
How is everyone else setting up there Help Desk Personal so they can still adequatley do there job.
I have delegated permissions in AD so the Help Desk Personal complete AD Tasks.