Why is the "Show this folder as an e-mail Address Book" is greyed out?

Posted on 2006-10-27
Medium Priority
Last Modified: 2009-03-16
This is an offshoot of question http://www.experts-exchange.com/Applications/MS_Office/Outlook/Q_22037987.html

In some Outlook profiles I can tick the box "Show this folder as an e-mail Address Book" in the properties of my Contacts folder, but in others it is greyed out.  Why?  And how can I make it available for those profiles where it is grey.

Question by:frankallen
  • 2

Expert Comment

ID: 17827653
You have to add the OUtlook address book service - at least in Outlook 2K - should be something similar in others.

Accepted Solution

KPCarl earned 2000 total points
ID: 17827663
Tools -> Email Accounts in Outlook 2003...

-> Directory -> add a new directory or address book

->Additional Address Books -> Outlook Address Book

Author Comment

ID: 17833303
That worked fine, thanks.

Featured Post

Easily manage email signatures in Office 365

Managing email signatures in Office 365 can be a challenging task if you don't have the right tool. CodeTwo Email Signatures for Office 365 will help you implement a unified email signature look, no matter what email client is used by users. Test it for free!

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

As a Microsoft Exchange user, you must have known the importance of an Offline storage table (OST) file. It is nothing new for an Outlook user to be dependent on a .ost file during a server break down or a problematic Internet connection. In such a…
Organisation is organized in a pattern to flow the day to day business, every application and system is interdepended on each other and when very important “Exchange Server downtime” happened.
There may be issues when you are trying to access Outlook or send & receive emails or due to Outlook crash which leads to corrupt or damaged PST file. To eliminate the corruption from your PST file, you need to repair the corrupt Outlook PST file. U…
Watch the video to know the simple way to remove or recover or reset lost or forgotten passwords of Outlook PST file. With Kernel Outlook Password Recovery tool such operation is very easy to perform. It is a freeware with limitation to use with 500…

600 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question