Solved

Receiving Read Receipt in Error

Posted on 2006-10-28
3
255 Views
Last Modified: 2010-04-08
If you have full access to someone else's email, can a read receipt be generated with your name - even though you never opened or previewed the email?  I had this happen to me.  The problem is that the read receipt was delivered to the sender of the email, they received two read receipts within ~1-minute, one from the original intender of the email and one from me (who has full access), however, again at that time I was not in the other person email.  

I actually have access to another email account (same full access) and when we tested it, the read receipt was from the original account and not me (who has full access).  Even after opening, unreading and reopening, we couldn't generate a read receipt.  
0
Comment
Question by:myrtis
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 97

Expert Comment

by:war1
ID: 17826476
Greetings, myrtis !

If you are not reading the email, a read receipt should not have been sent. Reset the read receipt setting. Disable it. Click OK. Restart Outlook. Re-enable the read receipt setting.  Click OK. Restart Outlook.

If no joy, go to Help > Detect and Repair.

If no joy, you may have to reinstall Outlook. Hope you do not have to go this far.

Best wishes!
0
 

Author Comment

by:myrtis
ID: 17826552
Thank you, however... my problem is that a "Read Receipt" was sent to the sender of the email with my name.  Can this happen by a fluke, I have been told it could happen, especially with Outlook 2002 and anything upgraded from that version.  We have had many cliches with this new system.  My problem again is that I think I am being accussed of something I did not do.  This has never happen with the other email I have full access too and I am in that one all day long.
0
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 17850893
myrtis,

Yes, a read receipt can be sent by accident.  Make sure that in your Outlook options, you get prompted to send or not send read receipt.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you don't know how to downgrade, my instructions below should be helpful.
Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question