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Receiving Read Receipt in Error

Posted on 2006-10-28
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Last Modified: 2010-04-08
If you have full access to someone else's email, can a read receipt be generated with your name - even though you never opened or previewed the email?  I had this happen to me.  The problem is that the read receipt was delivered to the sender of the email, they received two read receipts within ~1-minute, one from the original intender of the email and one from me (who has full access), however, again at that time I was not in the other person email.  

I actually have access to another email account (same full access) and when we tested it, the read receipt was from the original account and not me (who has full access).  Even after opening, unreading and reopening, we couldn't generate a read receipt.  
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Question by:myrtis
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Expert Comment

by:war1
ID: 17826476
Greetings, myrtis !

If you are not reading the email, a read receipt should not have been sent. Reset the read receipt setting. Disable it. Click OK. Restart Outlook. Re-enable the read receipt setting.  Click OK. Restart Outlook.

If no joy, go to Help > Detect and Repair.

If no joy, you may have to reinstall Outlook. Hope you do not have to go this far.

Best wishes!
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Author Comment

by:myrtis
ID: 17826552
Thank you, however... my problem is that a "Read Receipt" was sent to the sender of the email with my name.  Can this happen by a fluke, I have been told it could happen, especially with Outlook 2002 and anything upgraded from that version.  We have had many cliches with this new system.  My problem again is that I think I am being accussed of something I did not do.  This has never happen with the other email I have full access too and I am in that one all day long.
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Accepted Solution

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war1 earned 1500 total points
ID: 17850893
myrtis,

Yes, a read receipt can be sent by accident.  Make sure that in your Outlook options, you get prompted to send or not send read receipt.
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