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Microsoft (Remote Assistance) or (Remote Desktop Connection) Client Software for Windows 2000?

Hello,

I need to provide remote assistance to members of a domain that consists of Windows XP and Windows 2000 Clients.

My preferred "Weapon of Choice" is RA or RDC. This already works a treat with the XP clients but, (of course), not the Win2K clients.

Somewhere in the back of my mind I think I remember some client software from Microsoft that could be downloaded for Win2K clients - can someone please clarify this for me (and point me to a URL if it does exist)?

At present I'm only able to control Win2K clients via Net Meeting's Remote Desktop Sharing (and don't wish to deploy the likes of PC Anywhere). Does anybody have any other "Remote Control / Administration" suggestions? We preferably need a solution that allows me to take control of the current users PC.

Many thanks in Advance.

Mav.
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The_Maverick
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The_Maverick
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Lee W, MVPTechnology and Business Process AdvisorCommented:
There is a CLIENT that can be installed on 2000 pro systems - this client is the same tool found in XP and 2003 systems under Programs/Accessories/Communications - Remote Desktop Client.

There is no way to install Terminal Services/Remote Administration as it exists on XP onto 2000.

You can explore using VNC (TightVNC, UltraVNC, RealVNC) or some other third party tool, including DameWare, PCAnywhere (which you already mentioned), Timbuktu, or even a web based system such as GoToMyPC.com
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The_MaverickAuthor Commented:
Thanks Lee.

I can't find the tool you mention, so I'm assuming that it's not installed by default?

If so, is it found on the Win2K disk, or is it on the WinXP disk, to be used on a Win2K PC?

I think I'm getting my "clients" mixed up - what is a client on a domain (ie the workstation), I guess, becomes the "server" in a Remote Desktop situation. If so then what you're suggesting would allow me to install software on a Win2K PC that would allow me to to use that PC to establish a connection (and control) an XP box, but wouldn't allow a (or the) Win2K box to be controlled remotely?

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Lee W, MVPTechnology and Business Process AdvisorCommented:
The tool I'm referring to is the CLIENT - not a server component.  It will let you connect FROM a 2000 system TO an XP system or Terminal Server - it does NOT allow you to connect TO a 2000 system.

This is what I'm referring to:
http://www.microsoft.com/windowsxp/downloads/tools/rdclientdl.mspx
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The_MaverickAuthor Commented:
Thanks Lee.
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