I need to provide remote assistance to members of a domain that consists of Windows XP and Windows 2000 Clients.
My preferred "Weapon of Choice" is RA or RDC. This already works a treat with the XP clients but, (of course), not the Win2K clients.
Somewhere in the back of my mind I think I remember some client software from Microsoft that could be downloaded for Win2K clients - can someone please clarify this for me (and point me to a URL if it does exist)?
At present I'm only able to control Win2K clients via Net Meeting's Remote Desktop Sharing (and don't wish to deploy the likes of PC Anywhere). Does anybody have any other "Remote Control / Administration" suggestions? We preferably need a solution that allows me to take control of the current users PC.
Many thanks in Advance.