Anton Tajanlangit
asked on
HP printer refuses to print
My HP officejet 6110 all-in-one suddenly refuses to print. It first makes those normal familiar noises before the printing process, but then after that it just takes the paper in from the tray and then ejects it. This happens for any programs I use: whether it be Microsoft Word, Notepad, Paint Shop, it's all the same. But when from its "Printers and Faxes" configuration page where it allows for a test page to print, it does print a test page.
I tried uninstalling and then re-installing the printer driver, but that didn't help.
I tried uninstalling and then re-installing the printer driver, but that didn't help.
ASKER
Yes, it makes copies. Pressing both * and 9 at the same time doesn't work, though.
i would test it first on another PC, or with another cable.
Since it prints a test page (that was from the PC, right ?), it should work.
if it worked ok before, and the problem is recent, try a system restore to a previous date.
Since it prints a test page (that was from the PC, right ?), it should work.
if it worked ok before, and the problem is recent, try a system restore to a previous date.
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try a software upgrade from HP.com. There might be a fix or firmware upgrade for you. I don't know your operating system but here is a link so you can select your os, then your upgrade choice.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79477&lc=en&cc=us&dlc=en&submit.y=10&submit.x=7&lang=en&cc=us
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79477&lc=en&cc=us&dlc=en&submit.y=10&submit.x=7&lang=en&cc=us
Have you tried to make a copy? Does it do the same problem? Try to do a full reset (I think it's pressing both * and 9 at the same time and the plug the power).