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jeffbrent

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xp drives gone!!!!!

runnung windows xp an now both of my cd/dvd drives are gone. i have a toshiba satellite laptop.
in device manager exclamation points next to both drives
matshita ujda760 dvd/cdrw::::Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

liteon shw1635 dvd burner (usb)::::Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

the only drive i have left is the c:
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Gary Case
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First ... uninstall both drives from Device Manager, and then reboot the ssytem.   This MAY resolve this.

Second ... Run RegEdit (Start, Run, Regedit) and delete the Upperfilters and Lowerfilters values from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then reboot the system.   (this is a harmless registry modification that resolves many issues with optical drives)

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sunilswain
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