Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

cd drives missing from xp

Posted on 2006-10-29
3
1,227 Views
Last Modified: 2008-02-20
runnung windows xp an now both of my cd/dvd drives are gone. i have a toshiba satellite laptop.
in device manager exclamation points next to both drives
matshita ujda760 dvd/cdrw::::Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

liteon shw1635 dvd burner (usb)::::Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

the only drive i have left is the c:
0
Comment
Question by:jeffbrent
3 Comments
 
LVL 4

Assisted Solution

by:ArcaArtem
ArcaArtem earned 250 total points
ID: 17828988
Hello,

Try deleting both drives from device manager, then doing a "scan for hardware changes". This should refresh your drivers and luckily you'll get your drives back.

HTH,
Arca
0
 
LVL 5

Accepted Solution

by:
Yogalingam earned 250 total points
ID: 17828996
Reasons for this error include a driver that is not present; a binary file that is corrupted; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.

Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.

On the General Properties tab of the device, click Troubleshoot to start the Troubleshooting Wizard.

For more information look into the below link

http://support.microsoft.com/kb/310123

click on code 39...
0
 

Author Comment

by:jeffbrent
ID: 17829022
deleted drivers for both drives....did a scan for hardware changes. drives are found by new hardware installed but
still same errors.  
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Process prvSGxBA.exe 100 % CPU, is this a virus? 7 72
Remote Exchange powershell-ing 25 115
Clone HDD in RAID1 10 142
Windows print sharing 1 77
If your system is showing symptoms of browser hijacks or 'google search redirects' check out my other article (http://rdsrc.us/u3GP7A) first and run the tool TDSSKiller (http://rdsrc.us/GDBBs4) to get rid of the infection. Once done, and if the …
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question