Solved

cd drives missing from xp

Posted on 2006-10-29
3
1,223 Views
Last Modified: 2008-02-20
runnung windows xp an now both of my cd/dvd drives are gone. i have a toshiba satellite laptop.
in device manager exclamation points next to both drives
matshita ujda760 dvd/cdrw::::Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

liteon shw1635 dvd burner (usb)::::Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

the only drive i have left is the c:
0
Comment
Question by:jeffbrent
3 Comments
 
LVL 4

Assisted Solution

by:ArcaArtem
ArcaArtem earned 250 total points
ID: 17828988
Hello,

Try deleting both drives from device manager, then doing a "scan for hardware changes". This should refresh your drivers and luckily you'll get your drives back.

HTH,
Arca
0
 
LVL 5

Accepted Solution

by:
Yogalingam earned 250 total points
ID: 17828996
Reasons for this error include a driver that is not present; a binary file that is corrupted; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.

Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.

On the General Properties tab of the device, click Troubleshoot to start the Troubleshooting Wizard.

For more information look into the below link

http://support.microsoft.com/kb/310123

click on code 39...
0
 

Author Comment

by:jeffbrent
ID: 17829022
deleted drivers for both drives....did a scan for hardware changes. drives are found by new hardware installed but
still same errors.  
0

Featured Post

Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

Join & Write a Comment

There are 2 things you must have in order to connect to the internet behind a router, The "Gateway IP" of the router, which is usually something like 192.168.xxx.1, I've seen routers with default values of: 192.168.0.1, 192.168.1.1, 192.168.11.1, …
It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now