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Support Code:80072f78

Posted on 2006-10-29
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Last Modified: 2012-05-05
I am geting error when I am sycnronizing via USB with Exchange server. I tried active 4.2. 4.5 beta as well.
Please help me. GPRS is ok .  I am using NETSCREEN HW firewall and Zone Alarm on client.
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Question by:skashif
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6 Comments
 
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Accepted Solution

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Sembee earned 80 total points
ID: 17830272
Thats a certificate error.

For 20 points and the lack of information in your post, that is about as much information as you will get.

I suggest that you read the part of the help page about how points a question is worth.
http://www.experts-exchange.com/help.jsp#hi4

Simon.
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Expert Comment

by:KeithParker
ID: 17875319
Skashif,

Have you gotten a resolve on this? I'm having the same problem and it only started about one month ago. No changes were made at my end or on the Exchange Server (I'm the administrator of the Exchange Server) other than standard Windows Updates. I have performed a full reset of my handheld to no avail. I'm using a Verizon XV6700 with ActiveSync 4.2.

You would think that others are having this problem as well.

For what it's worth, I am NOT checking the SSL checkbox in my ActiveSync connection nor do I have a certificate installed in IIS for mobile device access. So I don't think that it si a certificate issue in my case. Everything worked fine until recently. As "skashif" noted, wireless syncing (through direct push) is working fine.

Cheers,

Keith

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Microsoft ActiveSync
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ActiveSync was unable to reach the server.  Check that the server address and proxy server settings are correct.
Support Code:80072f78
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OK  
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Expert Comment

by:KeithParker
ID: 17875325
I should also add that I have tried deleting the partnership and uninstalling and re-installing ActiveSycn, all to no avail.

At this point I'm planning to wait a bit and see if this was just a side effect of a MS security update or if another fix comes through. Since direct push continues to work, I'm getting things on my handheld, so the problem isn't urgent. But it annoys me that I get this message everytime I plug the device into my computer and the perfectionist side of me would like to get this minor annoyance solved!

Cheers,

Keith
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