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OWALOGON.ASP Problems

Posted on 2006-10-29
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Last Modified: 2008-01-09
Hi,

I have just installed Exchange 2003 Standard on a 2003 Advanced server today.   Exchange seems to be running fine so far, users are able to get into their mail.   I noticed this problem when I was enabling the FBA for use with our Thawte SSL cert.   I enabled FBA and also configured the Default site to use SSL along with the Exchange and Public Virtual directories.

When I go to test out the connection it fails.  It makes me use https, then prompts me to say ok for accepting the cert and then it says cannot find page.   If I try to go to the following link on the server  https://localhost/ExchWeb/bin/auth/owalogon.asp

This is with FBA enabled.  If I take off FBA and leave everything else as is then users are able to log in over OWA.   Very confused.    

Am running SP2 for Exchange as well.  
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Question by:montyjenkins
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LeeDerbyshire earned 500 total points
ID: 17833751
Does the file actually exist on your disk?  Have a look for
  Program Files\Exchsrvr\exchweb\bin\auth\owalogon.asp
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Author Comment

by:montyjenkins
ID: 17833906
I just checked and it is there.

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LVL 31

Expert Comment

by:LeeDerbyshire
ID: 17833933
Have a look at your current IIS log (in C:\Windows\System32\LogFiles\W3SVC1) in Notepad, and look for the lines that show the GET request for OWALOGON.ASP .  Can you paste them here?
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Author Comment

by:montyjenkins
ID: 17834821
Here is a log file entry.

2006-10-30 02:37:49 W3SVC1 xxx.xxx.xxx.xxx GET /exchweb/bin/auth/owalogon.asp url=https://mail.archrival.com/exchange/&reason=0 443 - x.x.x.x
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.432
2;+.NET+CLR+2.0.50727) 404 2 1260
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Author Comment

by:montyjenkins
ID: 17834832
I did also check to make sure that the ASP componet is installed.
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Expert Comment

by:LeeDerbyshire
ID: 17834853
Have a look in IIS Manager, and click on the Web Service Extensions container in the left-hand pane.  Make sure that the status of Active Server Pages is 'Allowed' in the right-hand pane.
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Author Comment

by:montyjenkins
ID: 17835306
just verifed and all services are enabled.  here is a tid bit.

when users log off the owa they get an error saying page cannot be found for logoff.asp

I just don't get it.  I have double checked to make sure that ASP is installed and ASP is being allowed.
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Expert Comment

by:LeeDerbyshire
ID: 17835606
Every time I've seen 'Page not found' with a subcode of 2 (as shown in the IIS logs), then something somewhere was blocking ASP execution.  Can you find a URLScan.ini file on the server anywhere?  Also, is there an ISA server there?
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Author Comment

by:montyjenkins
ID: 17835727
I agree with the blocking of ASP because it just acts like anything you tell to open anything with .asp it says NOOPE.

No ISA server.  Just 2003 Enterprise server with Exchange 2003 server standard.

just did a complete search of all .ini files on the server and no URLScan.ini file.
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Expert Comment

by:LeeDerbyshire
ID: 17835797
So you tried http://servername/default.asp from the default web site?

Have a look at the properties of the Default Web Site, and click the Configuration button.  On 'Mappings', double-click the .asp extension - does it point to inetsrv\asp.dll ?  Is GET in the list of verbs?
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Author Comment

by:montyjenkins
ID: 17836622
There isn't a default.asp listed.  There is an iisstart.htm

I just checked the mappings and for .asp it says "C:\WINDOWS\system32\inetsrv\asp.dll"
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Author Comment

by:montyjenkins
ID: 17836668
I do have symantec corporate anti-virus v 10 with groupware for exchange loaded on the server, but I have the same setup loaded on other servers and haven't had a problem with that.  Just throwing it out there.
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Expert Comment

by:LeeDerbyshire
ID: 17836740
What value does the server have for this registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\OC Manager\Subcomponents\iis_asp

It should be a 0 or a 1
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Author Comment

by:montyjenkins
ID: 17836814
I think I found the problem.  I was showing a guy who is a programmer here the deal.  He was just as confused.

I ended up checking add/remove programs and I found this.

Under Application Server, IIS, World Wide Web Services I see an option for Active Server pages.  It wasn't checked.  I checked it, let the server do it's deal.  It's working now.

Am a little confused, but am glad it's working.  I had never gone that deep to check things in the past.


Thanks for all the advise, help!


Monty
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Expert Comment

by:LeeDerbyshire
ID: 17837001
That was what I suggested checking earlier (ASP subcomponent of IIS) :@)  Perhaps you checked the ASP.Net component by mistake - the two are easily confused.  Anyway, I'm glad it's working now.
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