We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you a podcast all about Citrix Workspace, moving to the cloud, and analytics & intelligence. Episode 2 coming soon!Listen Now

x

BCM error - We have an error coming up that says the SQL database has been tampered with.

Kathy McCord
Kathy McCord asked
on
Medium Priority
165 Views
Last Modified: 2010-04-08
The user did an Windows update for Microsoft Outlook that included an update to the Business Contact Manager.  He didn't like something the update did, so he did a system restore to a previous point.  Now the computer comes up with an error that the SQL Server database has been tampered with.  I tried reinstalling Outlook and then reinstalling BCM but it can't find the path to the installation program - BusinessContactManager-Fullfile-ENU.MSP.  

Where do I go next to resolve this?  Outlook updated but the SQL problem hasn't resolved?
Comment
Watch Question

IT Director
CERTIFIED EXPERT
Commented:
I would suggest that you backup the SQL database then reinstall the software again from the beginning.  
Then patch it back to the level the user was at before it was 'tampered with'.

It is never advisable to use System Restore on a machine that is running a server application like SQL Server.

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Kathy McCordIndependent Consultant

Author

Commented:
I can't even find the SQL database at this point.  How do I find it?  It wasn't in add/remove programs.
WadskiIT Director
CERTIFIED EXPERT

Commented:
It will be located in Program Files\SQL Server\bin\...
Kathy McCordIndependent Consultant

Author

Commented:
Thanks
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.