Solved

Message store error

Posted on 2006-10-30
10
337 Views
Last Modified: 2010-03-19
We have an Exchange 2003 server and our users use Outlook 2003 and a user is getting an error message stating that "The message store has reached its maximum size: Error 0x8004060C."  We do not limit our mailbox sizes and this user does not even have the largest mailbox on the Exchange server.  This message will come up in the users Outbox when they are not even sending or receiving.  Any assistance offered would be greatly appreciated.  
0
Comment
Question by:regsamp
10 Comments
 
LVL 20

Assisted Solution

by:RPPreacher
RPPreacher earned 200 total points
Comment Utility
You may want to move this to an appropriate category.
I suggest http://www.experts-exchange.com/Networking/Email_Groupware/Exchange_Server/
0
 
LVL 43

Accepted Solution

by:
Steve Knight earned 300 total points
Comment Utility
Sounds like this one.  http://support.microsoft.com/?kbid=304863.  Local issue with PST file being too big by the look of it -- they used to just grow beyond 2Gb then stop working altogether!

Steve
0
 
LVL 4

Expert Comment

by:miloudi
Comment Utility
0
 

Author Comment

by:regsamp
Comment Utility
Tired kbid 304863 and the user already has the latest Office XP patches and Windows patches.  
0
What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

 
LVL 43

Expert Comment

by:Steve Knight
Comment Utility
Does his PST or OST file hit the 2Gb mark though... just out of interest.  If not maybe you have got some restrictions on there you didn't know about as miloudi suggests?

As RPPreacher says you might be better off getting this moved to the Exchange or Outlook TA's.

http://www.experts-exchange.com/Applications/MS_Office/Outlook/

Steve
0
 

Author Comment

by:regsamp
Comment Utility
Created a new profile, and .ost and it solved the issue.  
0
 
LVL 43

Expert Comment

by:Steve Knight
Comment Utility
Guess it was a big or corrupt OST as suggested then - the link I added above linked to documents on how to compact the OSt which may have been another option.  Anyway you've solved the problem, you know the score -- accept the answer that helped, use the split points link to split them or apply to Community Support to get it deleted.  I note you have given a C grade or too, here is the grading guidelines should you want them:

http://www.experts-exchange.com/help.jsp#hi73

Steve
0
 
LVL 43

Expert Comment

by:Steve Knight
Comment Utility
Well if it was me asking the question I'd split the points across the people who had offeref suggestions...

So was the PST or OST around 2Gb in the old profile?  If so you will find I offered that solution and within the links are described how to fix it by compacting etc.

0
 

Author Comment

by:regsamp
Comment Utility
Dragon-it, thanks for the help.  The OST and PST was around 1.7 and tried your link that you suggested and it stated to install the latest office Office XP service pack which was already on there and compacting did not work.  A new OST seemed to solve the issue with a new PST but do appreciate the help.  Probably should have split the points instead closing.  Let's see if we still can.  To my knowledge I think I have only given a C as a grade once and I am sure that was an extreme case as I remember there was one instance.  I generally give A's or at least that is what it seems like so I am up on the grading.  
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Suggested Solutions

What is IRC? IRC (Internet Relay Chat) is a form of communication between multiple users. It is available freely to anyone with inernet access. IRC is a great way to communicate with others e.g. There is an IRC channel for Ubuntu Linux, which is fo…
Meet the world's only “Transparent Cloud™” from Superb Internet Corporation. Now, you can experience firsthand a cloud platform that consistently outperforms Amazon Web Services (AWS), IBM’s Softlayer, and Microsoft’s Azure when it comes to CPU and …
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now