I have a user who's profile became corrupted so i created a new user ID and just wanted to find the easiest way to connect to old email inbox. I cant just give email address under new user because i receive error stating that email is already in use. Do I need to disable or delete old user first? If i do that will i be able to have the old email inbox and all previous messages for the new user profile?? Please help!!
check the deleted items retention period for mailboxes under the limits tab of the mailbox store poperties. it should not be set to 0
once you have confirmed that, go ahead right click on the old account
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