Solved

BIOS ????

Posted on 2006-10-30
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Last Modified: 2010-04-26
I have a customer who has 3 Dell Latitude CPx machines.  He says that in the BIOS
Boot order screen that "configuration is disabled"  I cannot find a setting for him to change this to enable the configuration of the  boot order. Any help would be gy appreciated.  Thanks,

Compucharley

ps The BIOS is a Phoenix A12
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Question by:compucharley
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5 Comments
 
LVL 69

Expert Comment

by:Callandor
ID: 17835714
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Author Comment

by:compucharley
ID: 17836016
I did not see anything theer for my issue.  any other suggestions??
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LVL 69

Accepted Solution

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Callandor earned 500 total points
ID: 17836169
Did you try to perform these instructions?  If not, is the customer good at following instructions?
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LVL 4

Expert Comment

by:Smacky311
ID: 17851521
The significance of Callandors article is that it gives you a possible workaround to your issue.  If you can boot from CD using that link then your BIOS is functioning at least, but the options are disable for some reason.
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Author Comment

by:compucharley
ID: 17853745
The computers had a BIOS password enabled.  I called Dell and got the Master passwords from the corporation we bought them from.  Thanks for your help.

Compucharley
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