Text goes to top of screen
When I am typing in MS word after some time, the text i am typing moves to the top of the screen. The remainder of the document stays in place. If I minimize then restore the word window, the display is fine again.
I mention MS word only because the issue is most annoying there. I do believe (but not positive) that I have seen this using other applications.
I have run detect and repair for MS office and have reinstalled new video drivers provided by Dell (the computer is a Dell)
I mention MS word only because the issue is most annoying there. I do believe (but not positive) that I have seen this using other applications.
I have run detect and repair for MS office and have reinstalled new video drivers provided by Dell (the computer is a Dell)
ASKER
Good thought but what is happening is that the cursor and the active line go to the top of the screen right on top of menus or whatever is there (outside the document).
I should mention that I am seeing this in email using Outlook with word as my email editor. So the only place i can confirm that I have seen this is in email.
I should mention that I am seeing this in email using Outlook with word as my email editor. So the only place i can confirm that I have seen this is in email.
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ASKER
Did all that but no fix.
I agree this is very strange!
I agree this is very strange!
Have you tried going back to known good video drivers for the system? (sometimes the new drives released aren't thoroughly tested.)
If that doesn't work, I'd say try switching video cards. Even though this one appears to be working correctly, something is definitely out of whack here.
:o)
Bartender_1
If that doesn't work, I'd say try switching video cards. Even though this one appears to be working correctly, something is definitely out of whack here.
:o)
Bartender_1
ASKER
The driver that came from the factory worked for at least a year. i replaced the driver only after the problem occurred.
If I had to switch the card, it would likely be covered by Dell, but i need to establish that it is the card first. Any ideas for diagnostics?
If I had to switch the card, it would likely be covered by Dell, but i need to establish that it is the card first. Any ideas for diagnostics?
The Dell website should have diagnostics for your system, including video diagnostics.
http://dell.com
http://dell.com
You said that you only noticed the issue when using Word as your email editor, right? Have you tried using Detect & Repair on Microsoft Outlook, yet? It's definitely strange, but I've seen a lot of strange things happen in Microsoft products.
ASKER
yes I did try Detect and repair. No Luck. Dell said it is likely Windows or other software. NOT likely hardware. I did run the Dell diag's and no problems were evident.
After I boot the machine, all is well for some time. It seems after some time, the problem arises. Could it be some kind of Memory overflow?
After I boot the machine, all is well for some time. It seems after some time, the problem arises. Could it be some kind of Memory overflow?
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ASKER
Well, this problem just went away for now. I will continue to watch for viruses and will explore the virtual memory if it arises again. Thanks all for your help!
That would immediately move the cursor to the top of the document.
:o)
Bartender_1