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citrix connection problem with all clients

Posted on 2006-10-30
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Last Modified: 2010-04-18
I have a windows 2000 server, a 2003 server with a citrix metaframe server running on it.  My problem is that all clients were able to connect to the citrix server untill today, it has an ip address and can connect to the internet, I can even remote control it thru 3rd party software.  On the windows 2000 server terminal services are Ok and running but on the 2003 server terminal services has stopped becuase it has surpassed the 120 days it gives before you have to activate it.  I think that this is the problem and I'm working on it but would like to know what you experts think.

This is what happens when I try to connect, I click on the connction that I've always clicked on and it says connection established, negotiating but then it just blinks as if it where connected and does not give an error message, please help.

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Question by:bbrunet
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ScooterAnderson earned 2000 total points
ID: 17838258
On your 2003 Term Server box, check the Event Viewer:System log.  That'll help you verify if it's the TS licensing.  If your temporary license time has expired, you're out of luck until you get a Licensing Server setup and the licenses installed...  This is totally separate from the Citrix Licensing, as Citrix is an add-on to Windows Terminal Services and you are still required to get TS CALs and Citrix CALs.

One tip on the TS CALs, there's two versions for 2003 TS,  per user  and  per device licenses...
 - Per device:  for situations where you have multiple people using a single workstation.
 - Per User:  for sitations where you have a single user that could use multiple workstations.

Just make sure your TS Licensing server is set to the correct Licensing mode to match your TS Licenses (in TS Manager).
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by:bbrunet
ID: 17839197
Thank you very much for your prompt answer, you where correct it was a TS licensing issue.  I'm sorry I wrote back so late I was on the phone with microsoft, when we ordered TS licensing it was for a 2003 server and they gave us a 2000 server license.  I was on the phone with them for over 3 hours resolving this issue.

Once again thanks Scooter for your time.

This can be closed Scooter gave me the correct answer.
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LVL 13

Expert Comment

by:ScooterAnderson
ID: 17842088
Hi BBrunet,
  Glad things got worked out.  TS & Citrix licensing can be a booger sometimes.
  I have never closed any questions, as I've always been on the "answer-er" side of things, but the way it usually works is detailed here:

  http://www.experts-exchange.com/help.jsp#hs5

Good Luck,
Scooter
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