We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now

x

citrix connection problem with all clients

bbrunet
bbrunet asked
on
Medium Priority
290 Views
Last Modified: 2010-04-18
I have a windows 2000 server, a 2003 server with a citrix metaframe server running on it.  My problem is that all clients were able to connect to the citrix server untill today, it has an ip address and can connect to the internet, I can even remote control it thru 3rd party software.  On the windows 2000 server terminal services are Ok and running but on the 2003 server terminal services has stopped becuase it has surpassed the 120 days it gives before you have to activate it.  I think that this is the problem and I'm working on it but would like to know what you experts think.

This is what happens when I try to connect, I click on the connction that I've always clicked on and it says connection established, negotiating but then it just blinks as if it where connected and does not give an error message, please help.

Comment
Watch Question

Principal Support Engineer
Commented:
On your 2003 Term Server box, check the Event Viewer:System log.  That'll help you verify if it's the TS licensing.  If your temporary license time has expired, you're out of luck until you get a Licensing Server setup and the licenses installed...  This is totally separate from the Citrix Licensing, as Citrix is an add-on to Windows Terminal Services and you are still required to get TS CALs and Citrix CALs.

One tip on the TS CALs, there's two versions for 2003 TS,  per user  and  per device licenses...
 - Per device:  for situations where you have multiple people using a single workstation.
 - Per User:  for sitations where you have a single user that could use multiple workstations.

Just make sure your TS Licensing server is set to the correct Licensing mode to match your TS Licenses (in TS Manager).

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts

Author

Commented:
Thank you very much for your prompt answer, you where correct it was a TS licensing issue.  I'm sorry I wrote back so late I was on the phone with microsoft, when we ordered TS licensing it was for a 2003 server and they gave us a 2000 server license.  I was on the phone with them for over 3 hours resolving this issue.

Once again thanks Scooter for your time.

This can be closed Scooter gave me the correct answer.
Scott AndersonPrincipal Support Engineer

Commented:
Hi BBrunet,
  Glad things got worked out.  TS & Citrix licensing can be a booger sometimes.
  I have never closed any questions, as I've always been on the "answer-er" side of things, but the way it usually works is detailed here:

  http://www.experts-exchange.com/help.jsp#hs5

Good Luck,
Scooter
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.