i have a client with a new windows 2003 server network - Dell PE2600, Dell DAT72 drive and Veritas Backup Exec v9.1.
The first couple of jobs ran ok as did a couple a few weeks ago. All other jobs have failed with timeouts - says that job was cancelled due to a timeout (auto cancel is set @ 6 hours). I've created new backup jobs and they fail as well.
All test runs fail with the message "Capacity Check Status: Failed"
SCSI ID of drive is 6 - I've found an article on Symantec's site that says to try changing ID to 2-5 but that doesn't explain why some jobs have run.
Any help would be much appreciated.
This question is very urgent - 500 points