rneumann565
asked on
Unable to add New Appointment in Outlook 2003 - Error: "The form required to view this message cannot be displayed."
So, I have done a lot of searching the web relating to this issue and none of the solutions seems to solve my problem. When I try to manually add a new appointment in Outlook 2003, it gives me the following error: "The form required to view this message cannot be displayed. Contact your administrator." I can receive new calendar items via email and add them to my calendar but it gives me the error when I try to manually add a new one.
I have tried the following things:
1) I have cleared my forms cache in Outlook under Options...
2) I have deleted all instances of FRMCACHE.DAT on my machine.
3) I have added the registry key ForceFormReload under HKEY_LOCAL_MACHINE\Softwar
FYI - I am running WinXP SP2 and Outlook 2003 with all of the latest MS Patches. I have 2 email accounts, one POP3 and the other Exchange (not that it matters...).
Any help would be much appreciated.
-Rob
I have tried the following things:
1) I have cleared my forms cache in Outlook under Options...
2) I have deleted all instances of FRMCACHE.DAT on my machine.
3) I have added the registry key ForceFormReload under HKEY_LOCAL_MACHINE\Softwar
FYI - I am running WinXP SP2 and Outlook 2003 with all of the latest MS Patches. I have 2 email accounts, one POP3 and the other Exchange (not that it matters...).
Any help would be much appreciated.
-Rob
ASKER
I have deleted the frmcache.dat file and I still have the issue. I would really prefer to only re-install Outllok 2003 as a last resort...
Have you tried to reset Outlook, or use the Detect and Repair feature (in the Help menu)?
Command line switches:
http://support.microsoft.com/kb/296192/
Command line switches:
http://support.microsoft.com/kb/296192/
ASKER
I tried the Detect and Repair and it did not resolve it.
I also looked at the command-line switches and didn't see any about form cache...
I also looked at the command-line switches and didn't see any about form cache...
ASKER
I have found out the problem and it had nothing to do with clearing the Forms Cache. It had to do with the configuration of my MeetingPlace Outlook Plug-in 5.4.
I first went under the Calendar Properties page and noticed that the the option "When posting to this folder, use: MeetingPlace Conference". I then check out the MeetingPlace properties under the Tools, Options..., MeetingPlace tab. For some reason, the URL for the MeetingPlace Server was incorrect. Once I changed it to the correct URL, everything worked PERFECTLY.
Just wanted to let you know, if other users have simlar problems and clearing Form Cache method does not work.
I first went under the Calendar Properties page and noticed that the the option "When posting to this folder, use: MeetingPlace Conference". I then check out the MeetingPlace properties under the Tools, Options..., MeetingPlace tab. For some reason, the URL for the MeetingPlace Server was incorrect. Once I changed it to the correct URL, everything worked PERFECTLY.
Just wanted to let you know, if other users have simlar problems and clearing Form Cache method does not work.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
https://www.experts-exchange.com/questions/20174534/The-form-required-to-view-this-message.html?query=The+form+required+to+view+this+message+cannot+be+displayed.&clearTAFilter=true
answered by :- slink9
corrupt frmcache? - http://support.microsoft.com/support/kb/articles/Q181/9/30.ASP?LN=EN-US&SD=gn&FR=0&qry=The%20form%20required%20to%20view%20this%20message%20cannot%20be%20displayed&rnk=1&src=DHCS_MSPSS_gn_SRCH&SPR=OUT
Groupwise? - http://support.microsoft.com/support/kb/articles/Q240/8/15.ASP?LN=EN-US&SD=gn&FR=0&qry=The%20form%20required%20to%20view%20this%20message%20cannot%20be%20displayed&rnk=3&src=DHCS_MSPSS_gn_SRCH&SPR=OUT
All seem to point to frmcache. Maybe it is corrupt and one of these will fix it for you.