Solved

Unable to add New Appointment in Outlook 2003 - Error: "The form required to view this message cannot be displayed."

Posted on 2006-10-30
7
4,538 Views
Last Modified: 2012-05-05
So, I have done a lot of searching the web relating to this issue and none of the solutions seems to solve my problem.  When I try to manually add a new appointment in Outlook 2003, it gives me the following error:  "The form required to view this message cannot be displayed.  Contact your administrator."  I can receive new calendar items via email and add them to my calendar but it gives me the error when I try to manually add a new one.


I have tried the following things:

1)  I have cleared my forms cache in Outlook under Options...

2)  I have deleted all instances of FRMCACHE.DAT on my machine.

3)  I have added the registry key ForceFormReload under HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0\Outlook


FYI - I am running WinXP SP2 and Outlook 2003 with all of the latest MS Patches.  I have 2 email accounts, one POP3 and the other Exchange (not that it matters...).

Any help would be much appreciated.

-Rob
0
Comment
Question by:rneumann565
7 Comments
 
LVL 21

Expert Comment

by:theGhost_k8
ID: 17840743
0
 

Author Comment

by:rneumann565
ID: 17842977
I have deleted the frmcache.dat file and I still have the issue.  I would really prefer to only re-install Outllok 2003 as a last resort...
0
 
LVL 18

Expert Comment

by:Serena Hsi
ID: 17844066
Have you tried to reset Outlook, or use the Detect and Repair feature (in the Help menu)?

Command line switches:
http://support.microsoft.com/kb/296192/
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 

Author Comment

by:rneumann565
ID: 17844551
I tried the Detect and Repair and it did not resolve it.

I also looked at the command-line switches and didn't see any about form cache...
0
 

Author Comment

by:rneumann565
ID: 17844845
I have found out the problem and it had nothing to do with clearing the Forms Cache.  It had to do with the configuration of my MeetingPlace Outlook Plug-in 5.4.

I first went under the Calendar Properties page and noticed that the the option "When posting to this folder, use:  MeetingPlace Conference".  I then check out the MeetingPlace properties under the Tools, Options..., MeetingPlace tab.  For some reason, the URL for the MeetingPlace Server was incorrect.  Once I changed it to the correct URL, everything worked PERFECTLY.

Just wanted to let you know, if other users have simlar problems and clearing Form Cache method does not work.
0
 
LVL 1

Accepted Solution

by:
kodiakbear earned 0 total points
ID: 17886546
Closed, 350 points refunded.
kb
Experts Exchange Moderator
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now