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Unable to add New Appointment in Outlook 2003 - Error: "The form required to view this message cannot be displayed."

Posted on 2006-10-30
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Last Modified: 2012-05-05
So, I have done a lot of searching the web relating to this issue and none of the solutions seems to solve my problem.  When I try to manually add a new appointment in Outlook 2003, it gives me the following error:  "The form required to view this message cannot be displayed.  Contact your administrator."  I can receive new calendar items via email and add them to my calendar but it gives me the error when I try to manually add a new one.


I have tried the following things:

1)  I have cleared my forms cache in Outlook under Options...

2)  I have deleted all instances of FRMCACHE.DAT on my machine.

3)  I have added the registry key ForceFormReload under HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0\Outlook


FYI - I am running WinXP SP2 and Outlook 2003 with all of the latest MS Patches.  I have 2 email accounts, one POP3 and the other Exchange (not that it matters...).

Any help would be much appreciated.

-Rob
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Question by:rneumann565
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Expert Comment

by:theGhost_k8
ID: 17840743
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Author Comment

by:rneumann565
ID: 17842977
I have deleted the frmcache.dat file and I still have the issue.  I would really prefer to only re-install Outllok 2003 as a last resort...
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LVL 18

Expert Comment

by:Serena Hsi
ID: 17844066
Have you tried to reset Outlook, or use the Detect and Repair feature (in the Help menu)?

Command line switches:
http://support.microsoft.com/kb/296192/
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Author Comment

by:rneumann565
ID: 17844551
I tried the Detect and Repair and it did not resolve it.

I also looked at the command-line switches and didn't see any about form cache...
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Author Comment

by:rneumann565
ID: 17844845
I have found out the problem and it had nothing to do with clearing the Forms Cache.  It had to do with the configuration of my MeetingPlace Outlook Plug-in 5.4.

I first went under the Calendar Properties page and noticed that the the option "When posting to this folder, use:  MeetingPlace Conference".  I then check out the MeetingPlace properties under the Tools, Options..., MeetingPlace tab.  For some reason, the URL for the MeetingPlace Server was incorrect.  Once I changed it to the correct URL, everything worked PERFECTLY.

Just wanted to let you know, if other users have simlar problems and clearing Form Cache method does not work.
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kodiakbear earned 0 total points
ID: 17886546
Closed, 350 points refunded.
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