Solved

Unable to add New Appointment in Outlook 2003 - Error: "The form required to view this message cannot be displayed."

Posted on 2006-10-30
7
4,542 Views
Last Modified: 2012-05-05
So, I have done a lot of searching the web relating to this issue and none of the solutions seems to solve my problem.  When I try to manually add a new appointment in Outlook 2003, it gives me the following error:  "The form required to view this message cannot be displayed.  Contact your administrator."  I can receive new calendar items via email and add them to my calendar but it gives me the error when I try to manually add a new one.


I have tried the following things:

1)  I have cleared my forms cache in Outlook under Options...

2)  I have deleted all instances of FRMCACHE.DAT on my machine.

3)  I have added the registry key ForceFormReload under HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0\Outlook


FYI - I am running WinXP SP2 and Outlook 2003 with all of the latest MS Patches.  I have 2 email accounts, one POP3 and the other Exchange (not that it matters...).

Any help would be much appreciated.

-Rob
0
Comment
Question by:rneumann565
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 21

Expert Comment

by:theGhost_k8
ID: 17840743
0
 

Author Comment

by:rneumann565
ID: 17842977
I have deleted the frmcache.dat file and I still have the issue.  I would really prefer to only re-install Outllok 2003 as a last resort...
0
 
LVL 19

Expert Comment

by:Serena Hsi
ID: 17844066
Have you tried to reset Outlook, or use the Detect and Repair feature (in the Help menu)?

Command line switches:
http://support.microsoft.com/kb/296192/
0
Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

 

Author Comment

by:rneumann565
ID: 17844551
I tried the Detect and Repair and it did not resolve it.

I also looked at the command-line switches and didn't see any about form cache...
0
 

Author Comment

by:rneumann565
ID: 17844845
I have found out the problem and it had nothing to do with clearing the Forms Cache.  It had to do with the configuration of my MeetingPlace Outlook Plug-in 5.4.

I first went under the Calendar Properties page and noticed that the the option "When posting to this folder, use:  MeetingPlace Conference".  I then check out the MeetingPlace properties under the Tools, Options..., MeetingPlace tab.  For some reason, the URL for the MeetingPlace Server was incorrect.  Once I changed it to the correct URL, everything worked PERFECTLY.

Just wanted to let you know, if other users have simlar problems and clearing Form Cache method does not work.
0
 
LVL 1

Accepted Solution

by:
kodiakbear earned 0 total points
ID: 17886546
Closed, 350 points refunded.
kb
Experts Exchange Moderator
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question