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Sound card does not work ( code 10 error)

Robisay
Robisay asked
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Last Modified: 2013-11-09
My pc was reformatted and I had to re-load windows XP. My sound card does not work ( code 10 error) and my video controller has an error message ( code 28)
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Robisay, What if you go to device manager and uninstall everything under sound video and game controllers, then reboot the PC and allow windows to redetect.
Start > Setting > control Panel > System > Hardware > Device manager

Author

Commented:
Still does not work
Wesley LennonVP of Domestic & Int'l Operations - Retired
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Commented:
If you purchased this PC from a Vendor, there will be Drivers & Software on the website that sells your particular brand, such as if it were an HP, you go to www.hp.com -->go to Support and look for your Model Number then Downloads/Drivers.

What is the Make and Model number, such as: Dell Dimension 8200 (for example)?

Thanks,

Wes

Commented:
here's a link to someone that had the same problem here on e-e.
it looks like your problem is the exact same.

it's a clash between the sound and video card.
take a look.

http://www.experts-exchange.com/Hardware/Q_21510238.html?qid=21510238

Author

Commented:
Is there a site that I can go to to get the drivers for the sound and video vard
Wesley LennonVP of Domestic & Int'l Operations - Retired
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Commented:
What is the Make and Model of your PC???

If you built it yourself, what are the make and model of the hardware components?

Author

Commented:
The pc was bought. The motherboard is ASUS P4S533-MX
VP of Domestic & Int'l Operations - Retired
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Commented:
http://support.asus.com/download/download.aspx?SLanguage=en-us

If the Video card is on the motherboard you will find it above, if you have added a video card, we will need to know the Make and Model of the card.

Not the solution you were looking for? Getting a personalized solution is easy.

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Code 10

If the device has a FailReasonString value in its hardware key, that string appears as the error message. The driver or enumerator puts this registry string value there. If there is no FailReasonString in the hardware key, you receive the following error message:

This device cannot start. (Code 10)

Recommended resolution

Device failed to start. Click Update Driver to update the drivers for this device. On the General Properties tab of the device, click Troubleshoot to start the Troubleshooting Wizard.

Good luck

Commented:
Recommend that you install chipset driver, video driver, and sound driver in that order with a reboot in between each.  May not alleviate your problem, but that is correct driver installation sequence for a fresh install of Windows.

Problem may be due to a device conflict or failure to install chipset drivers.

Integrated video, integrated sound and chipset drivers should be on Asus web site.

Commented:

Try this link:

http://www.driverstock.com/ASUS-P4S533-MX-driver-download/6-9-10048/index.html

If you use Windows XP you may want to try skipping the instalation of the chipset driver - just to see if that driver is creating a conflict.
Everything should work without the chipset driver, however the system might get a little slower, especially the AGP interface, but that
is noticed only in 3D graphics, 3D games ... so with every day work it shouldn't be a problem - also you have a slow graphics card so
you can't play games quite well to begin with.

hope you find a solution to your problem,

regards,
Dime

Author

Commented:
Problem has been resolved
Wesley LennonVP of Domestic & Int'l Operations - Retired
CERTIFIED EXPERT

Commented:
Robisay,

What was the problem?

Wes

Author

Commented:
I just needed to update my drivers for the sound card
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