Top margin in print layout gone.

Something has happened to the top margin when I open a new doc. in Word, it is gone.  The ruler on the left starts a zero, I try to change in page setup and it will not reappear.  

Help please
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stevericeConnect With a Mentor Commented:
I've had this a couple of times (so far unexplained). Fix it by selecting 'View'>"header & Footer". Then click anywhere in the main body of the document

Are you talking about the print preview?
The margin on the right will always start at zero regardless of the paper size or the top margins in the print setup.  
The top ruler is on View, Ruler
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If you use the print layout view, you will see all.  Bottom left corner or View Print Layout View.
mpageAuthor Commented:
Steve ice:

that worked with the header and footer, but when I exit and open word again the top margin is still not showing up.

GrahamSkanConnect With a Mentor RetiredCommented:
See Tools/Options, view tab. There is a relevant checkbox labelled 'White space between pages (Print view only).
You can also toggle it by clicking the border between pages.
Eric FletcherConnect With a Mentor Commented:
Position the cursor between two pages: if it changes to a "Show white space" icon (two arrows in boxes), click it. This toggles the display of the unused space at the page  top and bottom edges.
Eric FletcherCommented:
Scooped by Graham once again! I had the page open earlier on but by the time I submitted my comment, it refreshed with Graham's similar answer already there...
Eric, I've done that so often myself.
However the clarity of your description is enviable.
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