Norton stops Pogo
Hello experts
I have a customer's machine in my shop. This is a different problem. He loves to play games at Pogo. He's registered and subscribed and all that. But he can't open any games if his Norton Internet Security is running. When I turn off the firewall it loads immediately. But when NIS is on, his game hangs and won’t load. I've looked at al the settings I can think of and can't find a solution.
What do you all think? I mean other than remove Norton? It stays.
Thanks
thedslguy
I have a customer's machine in my shop. This is a different problem. He loves to play games at Pogo. He's registered and subscribed and all that. But he can't open any games if his Norton Internet Security is running. When I turn off the firewall it loads immediately. But when NIS is on, his game hangs and won’t load. I've looked at al the settings I can think of and can't find a solution.
What do you all think? I mean other than remove Norton? It stays.
Thanks
thedslguy
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Norton Internet Security is a MAJOR problem on almost any network. It has hidden settings and rules that you cannot find, and you cannot undo. To get a computer able to network again, we not only had to remove Norton internet security, and reapply service pack 2, but we also had to go into the registry and find the settings that Norton nad completely corrupted.
This program is a seriously defective application, both in design and execution. If you demand that it "stays", then simply live with the fact that you cannot network properly once it is installed. However, if you realize that progress is more important than some blind allegience to a defective application, then remove this trash software and HOPE HOPE HOPE that you can recdover your networking. 80% chance says that you will NOT be able to recover normal networking after uninstall, without registry hacks.
This program is a seriously defective application, both in design and execution. If you demand that it "stays", then simply live with the fact that you cannot network properly once it is installed. However, if you realize that progress is more important than some blind allegience to a defective application, then remove this trash software and HOPE HOPE HOPE that you can recdover your networking. 80% chance says that you will NOT be able to recover normal networking after uninstall, without registry hacks.
ASKER
Hello again war1
Good to se your voice again. You were right on the money!!
I tried the first option and it was a no go. But when I did the second one:
<<
1. Go to the Web site that you can not connect to.
2. Click the Norton Internet Security icon or the Norton Personal Firewall icon on the Internet Explorer toolbar.
The icon might be labeled Web Assistant.
3. Uncheck "Block ads on this site" and "Block popups on this site" by clicking the item. The page automatically refreshes with the new settings.
>>
The game opened right up. My client is delighted and thought me a genius. I told him where I got the solution and he said I am wise to ask when I don’t know the answer. I sure like having customers like that!!
Anyway, thanks so much for the quick (AND ACCURATE) response!!
thedslguy
Good to se your voice again. You were right on the money!!
I tried the first option and it was a no go. But when I did the second one:
<<
1. Go to the Web site that you can not connect to.
2. Click the Norton Internet Security icon or the Norton Personal Firewall icon on the Internet Explorer toolbar.
The icon might be labeled Web Assistant.
3. Uncheck "Block ads on this site" and "Block popups on this site" by clicking the item. The page automatically refreshes with the new settings.
>>
The game opened right up. My client is delighted and thought me a genius. I told him where I got the solution and he said I am wise to ask when I don’t know the answer. I sure like having customers like that!!
Anyway, thanks so much for the quick (AND ACCURATE) response!!
thedslguy
ASKER
scrathcyboy
Call it blind allegiance if you wish.
But I've NEVER had a machine with Norton properly installed and configured come in with viruses or spyware. EVER.
The only problems I've ever had with Norton were operator error. It uses a lot of resources but it does a lot of things to protect. It prevents a lot of network actions but it's protecting the system and the network from users like me who might think they know better.
I believe progress without adequate protection will ultimately lead to much worse problems than this "defective application" would ever cause.
I don't know all the ins and outs of it, I'm sticking with Norton. It does the job. If it does the job too well it's because I have more to learn.
thedslguy
Call it blind allegiance if you wish.
But I've NEVER had a machine with Norton properly installed and configured come in with viruses or spyware. EVER.
The only problems I've ever had with Norton were operator error. It uses a lot of resources but it does a lot of things to protect. It prevents a lot of network actions but it's protecting the system and the network from users like me who might think they know better.
I believe progress without adequate protection will ultimately lead to much worse problems than this "defective application" would ever cause.
I don't know all the ins and outs of it, I'm sticking with Norton. It does the job. If it does the job too well it's because I have more to learn.
thedslguy
ASKER
When I turn off the firewall it still blocks the games. When I turn off Security it allows the games to load.
Maybe this will help.
thedslguy