We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you a podcast all about Citrix Workspace, moving to the cloud, and analytics & intelligence. Episode 2 coming soon!Listen Now

x

Blackberry Smart Dialing

missymadi
missymadi asked
on
Medium Priority
1,347 Views
Last Modified: 2008-01-09
Hi,

    I have a user that asked if more than one office extention could be added in smart dialing.  

For example:

To access office extensions within my corporation, call
Number: 410222
Wait for:
Extention Length

OR

To access  office extention within my corporation in another location
Number: 410223
Wait for:
Extention Length

Is this possible to add this to a blackberry? Or would it take coding and an application to be applied?
Comment
Watch Question

Data & Communications Specialist
Commented:
Yes this is possible, all you need to do is enter the number followed by a comma for every 2 seconds you want the phone to pause for.  As an example when I call BB support I have it preset with 1800010253,3,,2 (so dial and pause for two seconds, dial 3 and pause for 4 seconds and dial 2).  The reason I have 1 pause at the start is because I can always select option 3 instantly when connect but then I have to wait for a voice recording before selecting option 2.

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts

Author

Commented:
What if it is a completely different number. For our co. we have several locations that have 3 different exchanges...

Hunt Valley - 410 628-2222
Towson      - 410 828-2222
Perry Hall   - 410  529-2222

The user wants the smart phone to be programmed to quick dial whatever the exchange is - then manually dial the extention.

Is there a way to do this?
Gary CutriData & Communications Specialist

Commented:
If you can do it with your phone normally you will be able to do it.  Just work out the amount of time you need to wait before dialing the next number, then replace the wait time with a comma for every two seconds.

Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.