Solved

Blackberry Smart Dialing

Posted on 2006-10-31
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Last Modified: 2008-01-09
Hi,

    I have a user that asked if more than one office extention could be added in smart dialing.  

For example:

To access office extensions within my corporation, call
Number: 410222
Wait for:
Extention Length

OR

To access  office extention within my corporation in another location
Number: 410223
Wait for:
Extention Length

Is this possible to add this to a blackberry? Or would it take coding and an application to be applied?
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Comment
Question by:missymadi
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5 Comments
 
LVL 26

Accepted Solution

by:
Gary Cutri earned 75 total points
ID: 17848159
Yes this is possible, all you need to do is enter the number followed by a comma for every 2 seconds you want the phone to pause for.  As an example when I call BB support I have it preset with 1800010253,3,,2 (so dial and pause for two seconds, dial 3 and pause for 4 seconds and dial 2).  The reason I have 1 pause at the start is because I can always select option 3 instantly when connect but then I have to wait for a voice recording before selecting option 2.
0
 

Author Comment

by:missymadi
ID: 17849819
What if it is a completely different number. For our co. we have several locations that have 3 different exchanges...

Hunt Valley - 410 628-2222
Towson      - 410 828-2222
Perry Hall   - 410  529-2222

The user wants the smart phone to be programmed to quick dial whatever the exchange is - then manually dial the extention.

Is there a way to do this?
0
 
LVL 26

Expert Comment

by:Gary Cutri
ID: 17853644
If you can do it with your phone normally you will be able to do it.  Just work out the amount of time you need to wait before dialing the next number, then replace the wait time with a comma for every two seconds.

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