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darrennelson

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Entourage Synch - MAC Newb

Greetings,

I have a MAC users using Entourage 2004 to connect to our Exchange server.  He states that he has deleted a bunch of sub folders from his inbox and emptied the deleted items folder.  Now Entourage has replaced the deleted folders and is trying to sync them again.  He also states that Entourage will frequently update folders (message appears in bottom right corner) as it does when you first create an Exchange account.  I am MAC illiterate, but found my way around settings and dont see any indication that this should be occuring (I aslo havent seen this occur in person).

The places I have checked are:

Tools->Schedules - The only thing set here is 'send and recieve' every 10 minutes

I don't see anywhere else to affect this type of behaviour.  Anyone have any ideas or input?

-Darren
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ParadiseITS

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darrennelson

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I didn't originally configure this users Entourage, so I'm not sure what went on before I got to it.  After figuring out the basics of Entourage, I deleted the users Identity, recreated it, and the issue seems to be resolved.

Thanks for the input.