Solved

Entourage Synch - MAC Newb

Posted on 2006-10-31
2
476 Views
Last Modified: 2013-11-17
Greetings,

I have a MAC users using Entourage 2004 to connect to our Exchange server.  He states that he has deleted a bunch of sub folders from his inbox and emptied the deleted items folder.  Now Entourage has replaced the deleted folders and is trying to sync them again.  He also states that Entourage will frequently update folders (message appears in bottom right corner) as it does when you first create an Exchange account.  I am MAC illiterate, but found my way around settings and dont see any indication that this should be occuring (I aslo havent seen this occur in person).

The places I have checked are:

Tools->Schedules - The only thing set here is 'send and recieve' every 10 minutes

I don't see anywhere else to affect this type of behaviour.  Anyone have any ideas or input?

-Darren
0
Comment
Question by:darrennelson
2 Comments
 
LVL 9

Accepted Solution

by:
ParadiseITS earned 125 total points
ID: 17845050
Well, a few things... what is "frequently"?


If Entourage needs to create folders and is having trouble doing so it may access the server more often then normal, but that depends on how much data the user deleted.... how much data is Exchange trying to send to Entourage... it's not a Send/Receive operation, it sounds like a hierarchical folder update from the server to the client.  I'm not sure there is anything you can do.

If you log into the account via OWA do you see the folders in question?  If so, Exchange is probably pushing all the data back to the client.  Can you access the mailbox from Outlook for Windows to check the account?  Try and pinpoint if it is really an Entourage problem or perhaps an Exchange talking to Entourage problem...?
0
 

Author Comment

by:darrennelson
ID: 17862391
I didn't originally configure this users Entourage, so I'm not sure what went on before I got to it.  After figuring out the basics of Entourage, I deleted the users Identity, recreated it, and the issue seems to be resolved.

Thanks for the input.
0

Featured Post

3 Use Cases for Connected Systems

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, testing some more, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

iCloud Drive was introduced after iOS 8 was launched last year. This drive is Apple’s online storage device that lets users sync their files and access them from all their Apple devices.   There is a lot of data that is not automatically backed up…
Does your iMac really need a hardware upgrade? Will upgrading RAM speed-up your computer? If yes, then how can you proceed? Upgrading RAM in your iMac is not as simple as it may seem. This article will help you in getting and installing right RA…
This Micro Tutorial will teach you how to censor certain areas of your screen. The example in this video will show a little boy's face being blurred. This will be demonstrated using Adobe Premiere Pro CS6.
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question