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Nortel Norstar new pots line to connect to the system

Posted on 2006-10-31
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Last Modified: 2012-06-21
Hi experts,

I have a nortel Norstar in one of our facility with 3 pots line connected to it. i recently order an extra line and I would like to add this line to our system , how can I do that?
Thanks
David
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Question by:taverny
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Expert Comment

by:kode99
ID: 17855027
Which system is it?

Nortel has a Norstar system that only supports 3 lines/ 8 stations and is not expandable.  

I think any other system has  4 or more ports out of the box which should have no issues for hooking up a line.

It is likely that the punch down block will have the line connections in order so that you can just find where line 1,2 and 3 connect and hook line 4 beside line 3.  Once it is physically connected you would need to go into the configuration settings on the system and set up the line.  If this line is part of a hunt group with 1,2,3 you would just need to duplicate the settings.

Hopefully you can find the right manual here for your phone system if you do not have a copy,
http://www.telephonemagic.com/phone-support/phone-support.htm
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Author Comment

by:taverny
ID: 17860603
Hi,
Thanks for your reply.
I actually have the norstar compact ICS. I took some pictures of the system and the punch down block as well. there is so many wires that are connected to it and not everything is labeled so I am not really sure which one are the incoming lines and which ones go to the phones.
Here is the link of the pictures.  

http://www.perfectionelectronic.com/Norstar/doc3.htm

And of course I don't have the manual, thanks for your link , I am gonna go right now looking for the manual that explains me how to program the system.

thanks,
David
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Accepted Solution

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kode99 earned 500 total points
ID: 17863786
At least it's not that messy,  I've seen alot worse too bad about the lack of clear labelling,  makes a simple job a lot harder.  Probably worth documenting the setup for future reference.

Basically you need to follow the lines from where they come in.  So find one of your current lines and trace the wire to the terminal blocks, it looks like a CO1, 2 then 3 and 4 could be the phone lines.  The 21, 22, 23 etc. could be the internal extension numbers.  It looks like 3 is not used but there is something connected just after 4 also.

Is that grey box in between the two phone modules where the phone lines all come in?  I can see wires running into the termination that look to be the C01,2, etc.

The big grey wires from the phone system should be punched down on the backside of the top two rows.  Usually one row for stuff going into the systems and the other for the handsets coming out.

Often the handsets are then put to a 2nd block which is what the internal building wiring is connected to.  So the 1,2,3,4,5 below may indicate the wall jacks for the handsets.  Likely the blue Cat5 wires I see are connected to these jacks.  The phone sets only use 2 wires but they should punch down all wire pairs which is why they are spaced out.  This makes it easy to add stuff later if say you need a fax line jack beside a phone set.

You are also going to need a punch down tool,  that looks like a Type 110 block.  You could get a inexpensive tool like this Paladin PA3580 on this page,
http://www.youdoitelectronics.com/id889.htm
Type 110 is also pretty common for network wiring.

To be honest if you know who did the system it might be worth having them come and connect the line.  Just dont let them out without giving you a proper wiring diagram - or a least showing you so you can label it.  They should have provided one in the first place.  I would expect it to take them all of 15 min to do it including programming the system,  so probably a 1 hour minimum service call.
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