Solved

23 in 1 with 3 USB Ports Combo Hub acting up.

Posted on 2006-10-31
7
150 Views
Last Modified: 2010-08-05
Hello there,

I recently purchased a cheap Combo USB hub for my desktop system. Unfortunately when I plug in the device it comes up as "Unkown Device" and refuses to be recognised correctly as a generic usb hub. No drivers came with the device and the ones I found for it didn't help at all as they seemed to be install files. Sometimes Windows would popup "the device has malfunctioned". The red light that indicates that it is on comes on right away as soon as you plug in the device however goes off with a few seconds. I have tried it on another computer and it works fine, the system recognised it right away and installed the necessary drivers. I am running Windows XP SP2, as is the other computer that it worked on.

Does anyone have any ideas on how to get this thing to work on my desktop. I have also tried all the other 4 USB ports on my system with the same result.

Thanks in advance.
0
Comment
Question by:ims_memory
  • 2
7 Comments
 
LVL 27

Expert Comment

by:David-Howard
ID: 17846166
I would think that since it worked on a second XP SP2 box that perhaps the first computer (the one it is failing on) is not updated or does not have some of the USB updates that the other pc does. I'm assuming that other USB devices work fine on your computer. If this is the case you can rule out bad USB ports.
http://support.microsoft.com/kb/822603
:-)
0
 

Author Comment

by:ims_memory
ID: 17846295
Yes, I can use other usb devices on the system that the hub isn't working on. I have checked the above MS link and I am unable to install it since it is running SP2, and the update requires SP1.
0
 
LVL 27

Accepted Solution

by:
David-Howard earned 250 total points
ID: 17846831
Okay IMS,
It would seem that there is a software load or update that is not present on the problem machine.
You stated that other usb devices function, so that rules out a hardware issue.
On the pc that the usb hub works on...have you gone in to Device Manager and checked the properties? You should be able to locate which driver that system is using for its usb ports. You could then compare that to the problem system.
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 250 total points
ID: 17848069
try first deleting all USB entries in device manager, and reboot and test
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
cortana 4 51
SLI adding 16ms latency? 6 223
Upgrading to SQL Server 2015 Express 2 31
Desktop loading is delayed 38 45
Article by: SHIELD1
The 5 R's 1. Repair 2. Restore 3. Reinstall 4. Remote admin 5. Run away OK so I'm not the most skilled engineer around but I definitely have an abundance of experience: electronic repairs since I was 13 and PC and computer hardware repair…
No matter the version of Windows you are using, you may have some problems with Windows Search running too slow or possibly not running at all. Before jumping into how you can solve this issue, just know there are many other viable alternative deskt…
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question